Summary
Overview
Work History
Education
Skills
Timeline
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Casey Holt

Summary

Dynamic retail professional with extensive experience at Meijer, excelling in employee training and regulatory compliance. Proven track record in enhancing team performance and customer satisfaction through effective leadership and process improvement. Recognized for fostering a positive work environment and implementing successful operational strategies that increased efficiency and morale.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Assistant Store Director

Meijer
08.2024 - Current
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Ensured compliance with company policies and procedures as well as local, state, and federal regulations governing retail operations.
  • Checked employee break times and schedule adherence.
  • Oversaw scheduling, maintaining adequate staff coverage while minimizing labor costs.
  • Maintained a clean, safe, and organized store environment for both customers and employees.
  • Responded to customer complaints and comments.
  • Supervised employees and different store departments.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Fresh and Foods Line Leader

Meijer
09.2022 - 08.2024
  • Assisted in training new employees and implementing procedural changes.
  • Collaborated with managers on performance-related issues and employee performance reviews.
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Team Leaders and Team Members.
  • Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
  • Monitored product quality to achieve superior quality reputation.
  • Ensured compliance with industry regulations.
  • Implemented safety protocols to minimize workplace accidents, ensuring a safe working environment for all employees.
  • Improved product quality with thorough inspections and adherence to Meijer standards.
  • Conducted ongoing evaluations of employee performance, identifying areas for growth and providing support as needed.
  • Monitored employee performance to determine need for additional education and training.
  • Provided expert guidance and support to team members, helping them develop their skills and advance in their careers.
  • Coordinated cross-training initiatives for staff members, increasing versatility and reducing skills gaps.
  • Collaborated with other departments to establish smooth operations and encourage teamwork.

Product Flow Line Leader

Meijer
03.2020 - 09.2022
  • Assisted in training new employees and implementing procedural changes.
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Team Leader and Team Members.
  • Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
  • Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
  • Maintained communication across key departments and senior leadership team.
  • Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback.
  • Coordinated staff to maximize productivity.
  • Conducted ongoing evaluations of employee performance, identifying areas for growth and providing support as needed.
  • Assisted in recruitment efforts to bring on new talent that contributed to overall team success.
  • Facilitated strong relationships between the third shift team and other departments within the organization to promote collaboration.
  • Monitored employee performance to determine need for additional education and training.
  • Promoted continuous improvement initiatives by regularly reviewing existing procedures and suggesting improvements where applicable.
  • Provided expert guidance and support to team members, helping them develop their skills and advance in their careers.
  • Coordinated cross-training initiatives for staff members, increasing versatility and reducing skills gaps.
  • Communicated shift handover information to keep personnel aware of incomplete tasks.
  • Implemented process improvement initiatives to increase productivity and quality standards.

Product Flow Team Lead

Meijer
05.2017 - 02.2020
  • Handled products and equipment in accordance with food safety and safety guidelines.
  • Optimized scheduling procedures to ensure adequate staffing levels during peak times.
  • Supported resolution of escalating employee issues or concerns.
  • Contributed to company-wide initiatives aimed at improving overall operational efficiency, resulting in increased profitability and customer satisfaction.
  • Assisted with new team member training by positively reinforcing successful performance and giving direct feedback.
  • Improved team efficiency by implementing streamlined processes and regular training sessions.
  • Maintained clean, organized backroom spaces which facilitated efficient replenishment processes on the sales floor.
  • Spearheaded process improvements that resulted in significant time savings during restocking activities without sacrificing quality or accuracy standards.
  • Cultivated a positive work environment by fostering teamwork, collaboration, and open communication among team members.
  • Demonstrated excellent leadership qualities by effectively delegating tasks and empowering team members to take ownership of their responsibilities.
  • Ensured compliance with company policies, safety regulations, and industry best practices throughout daily operations.
  • Enhanced inventory accuracy through diligent monitoring and timely adjustments.
  • Boosted employee morale through recognition programs that acknowledged outstanding contributions to the team's success.
  • Responded quickly to changing priorities in order to meet business needs while still maintaining high levels of productivity.
  • Mentored new team members through comprehensive onboarding programs to ensure seamless integration into the team.
  • Assisted in training to develop high performing staff.
  • Played an instrumental role in successful sales promotions by maintaining proper merchandise presentation, and ensuring product availability.
  • Operated forklifts and pallet jacks to lift or place merchandise in backroom or on sales floor.
  • Unloaded packages from incoming trucks.
  • Checked refrigerated and frozen food for sell by dates and removed merchandise that was expired so that it would not be sold.
  • Performed routine loading and unloading of freight trucks on daily basis.
  • Unloaded freight upon arrival to the store, stocking all items in proper locations.
  • Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations.
  • Stocked merchandise.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.

Third Shift Stocker

Meijer
11.2015 - 05.2017
  • Provided outstanding customer service to late-night shoppers, addressing concerns, and offering assistance as needed.
  • Boosted customer satisfaction by promptly responding to inquiries about product location or availability during late-night shopping hours.
  • Ensured store readiness for daily operations by completing all assigned tasks thoroughly and consistently meeting deadlines.
  • Maximized shelf space utilization by implementing creative merchandising techniques that showcased available products effectively.
  • Contributed to successful promotional events with timely setup and breakdown of displays in coordination with marketing initiatives.
  • Streamlined stocking processes by utilizing equipment such as pallet jacks to transport merchandise efficiently.
  • Upheld company standards for quality control by inspecting received goods for damage or expiration before stocking them onto shelves.
  • Reduced out-of-stock occurrences with vigilant monitoring of inventory levels and timely replenishment of merchandise.
  • Improved product availability by accurately stocking shelves and organizing inventory during overnight shifts.
  • Aided in loss prevention efforts by reporting suspicious activities observed during overnight work hours to store management immediately.
  • Demonstrated adaptability by cross-training in various departments, enabling effective coverage across multiple store areas when needed.
  • Collaborated with fellow team members to complete assigned tasks quickly and effectively during overnight shifts.
  • Expedited restocking process by efficiently unloading deliveries and promptly placing items in their designated locations.
  • Assisted in maintaining a safe working environment by promptly addressing spills or hazards on the sales floor.
  • Maintained a positive and professional attitude while working in a fast-paced, overnight environment, ensuring efficient completion of stocking responsibilities.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Maintained neat, organized stockroom free of hazards.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Used pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks to move heavy boxes.
  • Labeled products, rotated stock and conditioned merchandise for appealing display.
  • Interacted with guests in friendly and knowledgeable way.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts and pallet jacks.
  • Stocked shelves to match planogram images and instructions.
  • Greeted customers and directed to requested products.
  • Moved pallets to and from trucks and around warehouse with forklifts.
  • Greeted store customers.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Supervised inventory counting processes.

Education

Associate of Science -

Fort Scott Community College

Skills

  • Employee training
  • Regulatory compliance
  • Customer service
  • Team building and leadership
  • Process improvement
  • Positive attitude
  • Store operations
  • Reliability
  • Team management
  • Employee motivation

Timeline

Assistant Store Director

Meijer
08.2024 - Current

Fresh and Foods Line Leader

Meijer
09.2022 - 08.2024

Product Flow Line Leader

Meijer
03.2020 - 09.2022

Product Flow Team Lead

Meijer
05.2017 - 02.2020

Third Shift Stocker

Meijer
11.2015 - 05.2017

Associate of Science -

Fort Scott Community College

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Casey Holt