Casey Horan

During my tenor at the Wal Mart distribution center I served in many roles and facet's but the bulk of my time, over 10 years was spent as a maintenance technician. I started out performing preventive maintenance on the 237 forklifts, many different types. Also assisting in the repair, troubleshooting, and maintenance of the 1,000,000 square feet of building and components. To list a few; wrap machines, air compressors, fire suppression system, and environmental controls. Shortly after we received an upgraded automated system that opened the position of Multiskilled Technician and shift lead. After completing the assessment and panel interview I stepped into the role. Working d with multiple departments; Quality control, Asset protection, and every level of production. I also collaborated with other distribution centers bringing small teams with me to assist in maintenance and training whenever the need arisen. I worked directly with plant General manager and Assistant General manager on special projects and safety concerns. We accomplished numerous route cause analysis and counter measures that were implemented all the way to the national level.

• Operated and maintained technical equipment to ensure optimal functionality.
• Troubleshot and resolved technical issues in a timely manner to minimize downtime.
• Collaborated with team members to enhance workflow efficiency and process improvements.
• Conducted regular inspections and preventive maintenance on machinery and tools.
• Documented service records and equipment history for compliance and tracking purposes.
• Assisted in training new technicians on operational procedures and safety protocols.
• Implemented quality control measures to uphold product standards and reliability.
• Coordinated with cross-functional teams to support project completion and deadlines.
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
• Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
• Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
• Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
• Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
• Supported project management teams with expert technical advice, contributing to successful project completions.

I had 9 months of extensive hands on training for the service, repair, and troubleshooting of all powered and non powered support equipment. The equipment covered varied from; diesel generators, gas turbine generators, air compressors of many types, hydraulic test stands, rapid expansion air conditioners, bomb lifts, and varied non powered equipment such as test stands and hydraulic ladders. In my tenor I graduated from journeymen to technician completing training to certify other techs work. Thus being promoted to Sgt and overseeing several journeymen in real world situations such as Iraq. After 8 years and 3 tours I decided to check out civilian life.

• Diagnosed and repaired aerospace ground support equipment to ensure operational readiness.
• Performed routine maintenance on generators, hydraulic systems, and air conditioning units.
• Collaborated with cross-functional teams to troubleshoot equipment malfunctions effectively.
• Trained junior technicians in equipment operation and maintenance best practices.
• Assisted in reducing downtime by performing preventive maintenance checks on hydraulic systems, electrical components, and power generation equipment.
• Increased safety measures by identifying hazards and implementing corrective actions for the handling and storage of hazardous materials.
• Enhanced team morale by consistently demonstrating a positive attitude and willingness to help fellow technicians overcome challenging technical obstacles.