Casey Jones
Holmen,WI
Summary
Energetic Assistant Department Manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.
Also takes a lot of pride and making sure that Team Members are taken care of and to make sure that have a voice in the work place. Taking their ideas up the chain, Actively helping them problem solve and making sure questions are being asked and answered is a big part of having a happy and efficient team. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Assistant Department Manager
Onalaska Menards
06.2022 - Current
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Complied with established internal controls and policies.
Firefighter
Army Reserve
11.2016 - 06.2023
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
Humane Officer
Coulee Region Humane Society
04.2021 - 06.2022
- Investigated and gathered information regarding animal-related complaints.
- Unloaded and impounded animals received from animal control and public.
- Responded to daily calls to enforce animal control regulations.
- Identified and recorded animal breeds for licensing and rabies records.
- Attended to calls reporting of wild animal bites.
- Captured domestic and wild animals.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
- Supplied animals with food, water and personal care.
- Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
- Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Respond to an average of 20 calls daily to investigate animal related complaints.
- Learned and enforced city and county ordinances when necessary.
Education
High School Diploma -
Park High School
Racine, WI06.2016
Skills
- Remote Video Conferencing
- Customer Inquiries
- Maintaining Clean Work Areas
- Operational Efficiency
- Build Customer Relationships
- Customer Loyalty
- Write Reports
- Excellent Team Leadership
- Delivery Schedules
- Customer Checkout
- Coordinate Training
- Motivational Leadership
- Staff Management
- Employee Empowerment
- Store Layouts
Timeline
Assistant Department Manager
Onalaska Menards
06.2022 - Current
Humane Officer
Coulee Region Humane Society
04.2021 - 06.2022
Firefighter
Army Reserve
11.2016 - 06.2023
High School Diploma -
Park High School
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