Casey Jones-Odu Onikosi

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Managed multiple tasks and met time-sensitive deadlines.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

• Confirmed appointments, communicated with clients, and updated client records.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Answered central telephone system and directed calls accordingly.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Corresponded with clients through email, telephone, or postal mail.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Maintained confidentiality of information regarding clients and company.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Provided assistance with personal care and everyday needs as required.

Offer emotional guidance and support to clients.

Oversee recovery activities for participants.

Recorded updates on client development and pertinent details.

Ensured precise dispensing of medications and thorough documentation.

• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients.
• Supported medical professionals in administering treatments, ensuring proper patient care and safety.
• Promoted a positive work environment by fostering strong relationships among clinical team members through collaboration and communication efforts.