Dedicated leader with 10+ years of experience managing people, projects, and operations across fast-paced environments. Recognized for building strong teams, improving processes, and delivering results under pressure. Skilled in coaching, training, and motivating staff to exceed performance goals while fostering positive relationships with customers, vendors, and stakeholders. Adaptable and eager to expand technical knowledge while leveraging proven leadership skills to support operations and organizational success.
Managed and mentored a team of employees and contractors across multiple shifts, ensuring performance, quality, and safety standards were consistently met.
Partnered with client leadership, vendors, and stakeholders to support project objectives and deliverables within set timelines.
Oversaw recruiting, onboarding, and training for new team members while fostering a positive and inclusive work environment.
Conducted performance evaluations, coached employees for growth, and addressed disciplinary matters in a professional and compliant manner.
Monitored project progress, identified risks, and implemented corrective measures to maintain alignment with customer commitments.
Coordinated scheduling, attendance tracking, and timecard approval for staff across multiple work sites.
Led process improvements that increased efficiency, streamlined workflows, and improved service delivery.
Key Contributions:
Successfully directed daily operations supporting federal customer contracts, meeting strict performance and compliance requirements.
Strengthened team development by creating training programs that improved onboarding and reduced turnover.
Maintained strong client relationships through consistent communication, issue resolution, and accountability.
• Expertise in logistics management, inventory control, and supply chain optimization, ensuring operational efficiency and cost reduction.
• Proven leadership in managing cross-functional teams, overseeing up to 21 team members across multiple warehouse facilities.
• Strong ability to analyze data for inventory forecasting, stock level optimization, and operational improvement.
• Proficiency in process development and quality assurance, implementing standard operating procedures (SOPs) and compliance measures.
• Skilled in fleet and asset management, including Telematics systems for real-time tracking and security enhancements.
• Experience with risk assessment and safety protocol implementation, reducing incidents and ensuring regulatory compliance.
• Excellent decision-making and problem-solving abilities in high-pressure environments.
• Strong interpersonal and communication skills, including relationship-building with stakeholders and cross-departmental coordination.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and Defense Property Accountability System (DPAS).
• Ability to train, mentor, and develop staff to enhance productivity and organizational success.