Summary
Overview
Work History
Education
Skills
Timeline
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Casey King

Casey King

Surprise,AZ

Summary

I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Walgreens
05.2024 - Current
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Assisted pharmacists in managing inventory levels, optimizing stock management practices.
  • Provided exceptional customer service, addressing inquiries and resolving medication-related issues promptly.
  • Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA guidelines.
  • Collaborated with healthcare professionals to coordinate patient care and improve medication therapy outcomes.
  • Trained new pharmacy technicians on operational procedures and safety protocols to maintain high standards of practice.
  • Implemented improved workflow processes that increased efficiency in prescription filling and customer service delivery.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Managed opening and closing duties for pharmacy.
  • Resolved third-party billing, computer system and customer service issues.
  • Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
  • Conducted routine checks of pharmaceutical stocks to maintain quality control.
  • Contributed to team meetings, offering insights for optimizing workflow and patient service.

Crew Member

Jack in the Box
02.2023 - 05.2024
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Drove team success by quickly completing assigned tasks.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Provided direction and training to new crew members on job duties, policies and procedures.

Babysitter

Private Employers
05.2020 - 01.2023
  • Organizing playdates with other children and providing supervision during outdoor activities.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Supervised and cared for children ages 2 to 14.

Education

Willow Canyon High School
Surprise, AZ
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Safe food handling
  • Flexible schedule
  • Basic math
  • Leadership qualities
  • Heavy lifting
  • Workflow optimization
  • Confidentiality and HIPAA
  • Team collaboration
  • Problem-solving skills
  • Insurance billing
  • Medication dispensing
  • Answering customer questions
  • Drug safety
  • Pharmaceutical calculations
  • Pharmacy law compliance

Timeline

Pharmacy Technician

Walgreens
05.2024 - Current

Crew Member

Jack in the Box
02.2023 - 05.2024

Babysitter

Private Employers
05.2020 - 01.2023

Willow Canyon High School

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Casey King