Casey K. McKnight
Fort Mill,SC
Summary
Compliance leader with extensive experience in mortgage servicing, specializing in risk assessment and regulatory compliance. Demonstrated success in implementing corrective action plans and monitoring compliance, while managing high-performing teams. Skilled in data analysis and collaboration to improve operational efficiency and reduce compliance risks.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Compliance Officer, Vice President
Wells Fargo
Charlotte, NC
02.2021 - Current
- Identified, implemented, and maintained risk programs to drive compliance with federal, state, agency, legal, regulatory, and corporate policy requirements.
- Provided an independent, credible challenge for regulatory-related mortgage servicing line of business decisions.
- Provided direction to the business on developing corrective action plans, and effectively managing regulatory change.
- Monitored the reporting, escalation, and timely remediation of issues, deficiencies, or regulatory matters regarding compliance risk management.
- Lead team of business-aligned compliance officers to assist in developing weekly compliance reporting, facilitating compliance program risk assessments, and providing guidance on daily compliance activities.
Compliance Manager, Home Lending Default Servicing
Wells Fargo
Fort Mill, SC
03.2019 - 02.2022
- Responsible for leading the Data Quality Control Enhancement Project for home mortgage collections, pre-foreclosure, and foreclosure lines of business.
- Provided ongoing compliance challenges through change control, issue management, compliance monitoring, and RCSA routines.
- Authoritative Source Owner for the Homeownership Counseling Notice regulation, responsible for assessing business compliance through monitoring, annual reviews, and risk assessments.
- Provided compliance guidance to home mortgage servicing businesses regarding regulatory requirement alignment
- Made determinations regarding internal risk ratings and rationales
Community Bank Complaints Management
Wells Fargo
Fort Mill, SC
11.2017 - 03.2019
- Managed a team of compliance officers responsible for reviewing community bank complaints, identifying root causes, reporting results to business partners and management, and assisting in the development of corrective actions.
- Worked with front-line business product owners on the development of enhancements to satisfy regulatory or compliance procedures.
- Developed a process for identifying complaints requiring further analysis based on negative trends, risks, volume, and customer impact.
- Created a quarterly routine to review and provide insights for complaints identified as having a potential regulatory compliance risk.
Loan Administration Manager, Foreclosure Document Execution
Wells Fargo
Fort Mill, SC
08.2012 - 11.2017
- Managed a team of up to 60 loan administration managers, analysts, and specialists responsible for the review, execution, and shipment of foreclosure documents for home mortgage.
- Responsible for coaching, training, and managing team members to meet quality and productivity goals.
- Responsible for business compliance with legal, regulatory, and business policies and procedures.
- Managed and approved monthly department budget.
- Created workforce management tool for tracking team member productivity
Vice President, Risk Assessment Group
Bank of America
Charlotte, NC
10.2008 - 08.2012
- Managed a team of portfolio officers who assess and mitigate risk on commercial lines of credit, term loans, and SBA loans.
- Responsible for reviewing and approving loan modifications, line of credit renewals, and other credit decisions.
- Assisted in the hiring, training, and development of a new department of over 40 portfolio officers.
- Developed loan document training utilized by the risk assessment group.
Education
Bachelor of Business Administration - Finance
Ohio University
Athens, OH06.2002
Skills
- Risk assessment
- Regulatory compliance
- Compliance monitoring
- Data analysis
- Corrective action planning
- Workforce management
Certification
Compliance Manager (CRCM), 08/31/21, American Bankers Association
Timeline
Lead Compliance Officer, Vice President
Wells Fargo
02.2021 - Current
Compliance Manager, Home Lending Default Servicing
Wells Fargo
03.2019 - 02.2022
Community Bank Complaints Management
Wells Fargo
11.2017 - 03.2019
Loan Administration Manager, Foreclosure Document Execution
Wells Fargo
08.2012 - 11.2017
Vice President, Risk Assessment Group
Bank of America
10.2008 - 08.2012
Bachelor of Business Administration - Finance
Ohio University
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