Casey Lawrence
Minor Hill,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
11
11
years of professional experience
Work History
Team Leader
Saargummi Tennessee
Pulaski, TN
03.2016 - 12.2017
- Developed training materials and led group trainings on new processes or procedures.
- Performed consistent performance assessments to measure the advancement of each team member.
- Analyzed data from diverse sources, identifying operational enhancement areas in the department.
- Provided regular updates on team progress to senior leadership in scheduled meetings.
General Manager
Papa John's Pizza
Hartselle, AL
01.2007 - 07.2014
- Resolved customer complaints efficiently, ensuring adherence to high service quality standards.
- Provided senior leadership with comprehensive reports highlighting key performance metrics related to operational success.
- Provided thorough instruction to staff members regarding duties, as well as organizational policies and procedures.
- Developed and managed payroll schedules to maintain budget constraints.
Education
High School Diploma -
Giles County High School
Pulaski, TN05-2004
Some College (No Degree) - Clinical Psychology
Southern New Hampshire University
Hooksett, NHSkills
- Troubleshooting
- Time Management
- Communication
- Analytical and Critical Thinking
- Friendly, Positive Attitude
- Problem-Solving
- Planning
- Team building
- Research
- Dependable and Responsible
- Teamwork and Collaboration
Timeline
Team Leader
Saargummi Tennessee
03.2016 - 12.2017
General Manager
Papa John's Pizza
01.2007 - 07.2014
High School Diploma -
Giles County High School
Some College (No Degree) - Clinical Psychology
Southern New Hampshire University
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