Casey Ly
Houston
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and conflict resolution. Excel in relationship-building and communication skills.
Overview
10
10
years of professional experience
Work History
Cofounder
Ly's Parking LLC
Houston
01.2014 - 01.2024
- Demonstrated a way our team can be more efficient in parking cars, resulting in an increase of profits by 20%.
- Responsible for safely handling up to $5,000 weekly from our operation.
- Trained a team of three on how to show customer appreciation and respect daily.
- Maintained positive relationships with clients and colleagues by expressing my gratitude for them.
- Responded to customer service inquiries and resolved issues with high customer satisfaction.
Manager
The Daily Dish
Houston
02.2023 - 12.2023
- Assists in preparing and packaging food for events serving 20 to 100 guests, ensuring high standards of food safety, presentation, and quality.
- Maintained cleanliness of workstations, prep areas, and serving spaces according to health and safety standards.
- Provided exceptional on-site customer service, ensuring guest satisfaction by anticipating needs and responding quickly to special requests or issues.
Owner
Sienna Mask and More
Houston
01.2020 - 01.2022
- Created a mask business during the pandemic from the ground up, managing all aspects of the business, including sales, marketing, finances, supply chain, and customer relations.
- Orchestrated the business to attend multiple community events to further enhance our revenue and brand.
- Consulted with all clients about specific mask needs, or questions they may have, to finalize sales.
- We obtained a competitive advantage over other businesses by creating unique designs on the masks, which all our customers appreciated.
- Established a strong community reputation through social media, schools, friends, and families, resulting in exponential revenue of $50k in the first 6 months.
General Manager
Blooming Events
Houston
08.2019 - 05.2021
- Developed an Excel sheet of our finances to keep track of expenses, revenue, payouts, cost margin, and profit margins.
- Managed our cost margins to increase productivity and profits for the company.
- Implemented innovative ways to produce more revenue for our company through social media and marketing tactics.
- Showed the utmost respect to our customers when setting up events, and maintained a loyal relationship with clients.
Shipping and Receiving Associate
Talo Warehouse Service Center
Houston
08.2015 - 10.2016
- Communicated with customers about the quantity and quality of products that were ordered.
- Gathered materials from the client’s orders for more than 2,000 different types of construction equipment.
- Organized and filled out order slips for my colleagues to keep track of our weekly progress.
- Packaged and shipped out valuable containers using forklifts with the utmost care.
Education
BBA - Management And Marketing
University of Houston
Houston, TX12-2020
Skills
- Communication skills
- Entrepreneurial mindset
- Innovation and vision
- Customer relations
- Team management
- Adaptability skills
- Financial management
- Strategic thinking
- Conflict resolution
- Multitasking
- Time management skills
Timeline
Manager
The Daily Dish
02.2023 - 12.2023
Owner
Sienna Mask and More
01.2020 - 01.2022
General Manager
Blooming Events
08.2019 - 05.2021
Shipping and Receiving Associate
Talo Warehouse Service Center
08.2015 - 10.2016
Cofounder
Ly's Parking LLC
01.2014 - 01.2024
BBA - Management And Marketing
University of Houston