Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Marchese

Moultonborough

Summary

Proven to excel in operational oversight and customer service, I significantly enhanced workflow and reinforced staff performance at Goodhue Boat Company. My strategic problem-solving and interpersonal skills fostered a culture of continuous improvement and exceptional service, leading to more efficient boat rental operations and a cleaner, more productive dock environment.

Overview

2
2
years of professional experience

Work History

Dock Hand

Goodhue Boat Company
04.2021 - 07.2023
  • Supported dock management in implementing procedures for improved workflow and staff performance.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Conducted day-to-day operations of Rental Department, overseeing the booking and rental of boats, ensuring efficient operations and exceptional customer service.
  • Collaborated with team members for efficient use of resources and optimal productivity.
  • Facilitated timely loading and unloading of vessels for increased turnaround speed.
  • Trained new employees on job responsibilities, fostering a culture of teamwork and continuous improvement.
  • Promoted a clean working environment, conducting regular inspections and cleaning tasks.
  • Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
  • Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.

Education

Bachelor of Science - Business Management

University of New Hampshire
Durham, NH
05-2026

High School Diploma -

Vermont Academy
Saxtons River, VT
05-2022

Skills

  • Flexible Adaptation
  • Customer Service Expertise
  • Operational Oversight
  • Strategic Problem-Solving
  • Continuous Learning
  • Effective Team Collaborator
  • Retail Experience
  • Interpersonal Skills

Timeline

Dock Hand

Goodhue Boat Company
04.2021 - 07.2023

Bachelor of Science - Business Management

University of New Hampshire

High School Diploma -

Vermont Academy
Casey Marchese