Summary
Overview
Work History
Education
Skills
Affiliations
Training
References
Timeline
Generic

Casey McMahon

Account Manger
Mason,OH

Summary

Experienced Contract Sales Manager specializing in conflict resolution and negotiation, delivering fair outcomes in complex situations. Proven track record in fostering customer relationships and enhancing team productivity, leading to significant revenue growth. Core competencies include active listening, problem-solving, and ensuring effective navigation through disputes. Committed to leveraging strategic planning and operational excellence in future roles.

Overview

17
17
years of professional experience

Work History

Account Manager

UPS
Cincinnati, Ohio
01.2016 - Current
  • Developed and executed strategic plans to penetrate new markets and acquire new clients.
  • Negotiated contracts with clients to maximize revenue potential.
  • Conducted market research to identify potential new customers.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
  • Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
  • Presented product features and advantages to potential customers during sales meetings.
  • Ensured compliance with industry regulations when dealing with clients.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Led cross-functional teams to address complex client needs, ensuring cohesive effort and solutions.

Operations Office Manager

UPS
Cincinnati , Ohio
02.2008 - 01.2015
  • Supervised staff members, organized schedules and delegated tasks.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Interpreted and communicated work procedures and company policies to staff.
  • Monitored inventory levels and placed orders when needed.
  • Assisted in recruiting, onboarding and training new employees.
  • Developed effective communication strategies between departments within the organization.
  • Assigned work and monitored performance of project personnel.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.

Education

Middle School Education

University of Cincinnati
Cincinnati, OH

Skills

  • Vendor engagement
  • Scheduling and calendar management
  • Contract negotiations
  • Organizational skills
  • Customer service
  • Documentation and control
  • Report preparation
  • Strategic planning
  • Operations management
  • Supply management
  • Conflict management

Affiliations

  • Angel Fund (Caring Like Karen)
  • Transformation Trail Volunteer

Training

  • Cyber Security
  • Anti-Corruption Compliance/ Competition Law Compliance
  • Negotiations

References

References available upon request.

Timeline

Account Manager

UPS
01.2016 - Current

Operations Office Manager

UPS
02.2008 - 01.2015

Middle School Education

University of Cincinnati
Casey McMahonAccount Manger