Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions. Offering expertise in lead generation and resolving customer issues. Courteous and cordial with history increasing business opportunities through outstanding marketing initiatives, communication and dedication to customer service.
Overview
22
22
years of professional experience
Work History
Account Executive
Elauwit
Philadelphia, PA
05.2023 - Current
Developed and implemented sales strategies to meet customer needs and increase revenue.
Analyzed market trends and competitive landscape to identify opportunities for growth.
Identified new potential markets and developed plans for targeting them.
Utilized CRM software to track leads and manage accounts throughout the sales cycle.
Researched industry news and developments to gain insights into customer preferences.
Generated reports summarizing sales performance metrics and presented findings to management team.
Implemented processes for cross-selling products or services based on customer needs.
Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
Responded promptly to inquiries from potential customers about product features or pricing plans.
Used cold calling and networking to sell products and services.
Sourced new sales opportunities through inbound lead follow-up.
Contacted current and potential clients to promote products and services.
Lead Marketing Consultant
Newspaper Media Group
Pennsauken, NJ
05.2019 - 05.2023
Developed and implemented marketing campaigns to increase customer engagement.
Conducted market research to identify new opportunities for product development.
Built relationships with influencers and other stakeholders in the industry.
Developed partnerships with local businesses to grow brand recognition in the community.
Developed and implemented promotional plans targeting key audiences.
Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
Collaborated with designers, copywriters, photographers, videographers., on various projects.
Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
Client Services Liaison in Collections/ Claims
NORTHLAND GROUP, INC
WEST DEPTFORD, NJ
08.2013 - 12.2018
Processed all outgoing and incoming files from the Agency’s Clients to be worked within our Company.
Acknowledged daily, weekly, and monthly reconciliations, projections and reporting for each client daily weekly monthly or upon immediate request.
Posting daily for clients and reporting back to the client as well as providing placement breakdowns and adjusting accounts for each client per client’s requirements that are ever changing.
Completed several reports for each month end and year end.
Assisted all Clients, executive upper management and Collections managers & supervisors with all accounts within the company.
Documented and sent all incoming correspondence received in our office..
Maintained all Logs and reporting received from the client’s daily for upper management to review on a weekly basis.
Administrative Assistant in Collections/Claims & IT Department
PROFESSIONAL RECOVERY SERVICES, INC.
VOORHEES, NJ
01.2013 - 08.2013
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Completed a series of Reports to several internal departments as well as send designated reports to our clients directly with time restraints or per request.
Performed several administrative tasks.
Submitted loan offers to the client.
Maintained Daily & Weekly logs for monitoring certain reporting as well as pulled documents and letters requested to ensure it was done appropriately and checked my Supervisors.
Assisted in all departments within all three of our offices.
Performed tasks for specific clients to enhance our database with new business, payments on any and all accounts, as well as demographics for each consumer in our database in Information Technology Department.
Educating and training other administrators, collectors, and management on several different procedures.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Sales Representative in Outbound Call Center
WEEKLY READER
DELRAN, NJ
01.2012 - 01.2013
Increased sales by managing diversified account leads, by selling, sharing and collecting the appropriate data and product descriptions with each lead.
Worked in a fast-paced call center, specifically renewals, placing calls to the company’s existing customer base, through leads distributed by management to each sales representative, among all time zones.
Utilized organizational skills, in order to ensure excellent note-taking for each call for record keeping purposes.
Prearranged my time on follow up calls made for serious buyers.
Used our customer service database, Microsoft Access, to input the renewal orders that were placed over the phone or to qualify the phone call made based on the conversation and the feedback the customer provided.
Fulfilled quota and generated sales daily.
Executive Sales Director
BOB MORGAN ENTERTAINMENT
MILLVILLE, NJ
07.2010 - 11.2011
Worked closely with the owner of the company to achieve higher revenue in an allotted time.
Organized the customer responses we were able to receive with several marketing strategies using Excel.
Made calls during daily to potential customers, regarding their upcoming wedding day, personal events, other occasions.
Attended Bridal Shows to discuss our company and the products & services, with potential brides, that we offer.
Used several contacts and resources to bring in more leads for the company.
Marketing Coordinator & Executive Assistant
PARKE BANK
SEWELL, NJ
01.2007 - 03.2010
Assisted the entire Executive Team with all administrative tasks.
Organized events that took place within and outside the offices, from in-house promotions to Board of Director Meetings to holiday parties and charity events.
Researched vendors for a secure & safe shipping methods to decrease expenses by exploring the most beneficial pricing and appropriate services needed for the Bank.
Maintained daily logs for several different departments, performing work in accounting and completed all clerical work.
Dining Consultant and Banquet Server\Captain
TERRA NOVA RESTAURANT & BAR
WASHINGTON TWP., NJ
01.2002 - 01.2007
Education
Bachelor of Science Degree: Business Administration - Marketing
RIDER UNIVERSITY
05.2005
Skills
Proficient in Windows, Google, MS Office & Adobe
Time Management
Flexibility & adaptability
Extreme passion for strategy & creativity
Proactive business planning & multi-tasking
Conflict Resolution
Sales Strategy
Sales Forecasting
Prospecting Skills
Employee Guidance
Sales Team Leadership
Sales Expertise
Sales Presentations
Database Management
Account Servicing
Lead Prospecting
Business Networking
Networking
Sales and Market Development
Interpersonal and Written Communication
Lead Generation
Territory Management
Client Development
Proposal Development
Revenue Generation
Finance
Customer Retention Abilities
Quick Learner
Relationship building and management
Sales expertise
Knowledgeable in SalesLoft & Naviga
Written and verbal communication
Customer rapport
Goals and performance
Account management
Customer Relations
Strong relationships
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You miss 100% of the shots you don't take.
Wayne Gretzky
Timeline
Account Executive
Elauwit
05.2023 - Current
Lead Marketing Consultant
Newspaper Media Group
05.2019 - 05.2023
Client Services Liaison in Collections/ Claims
NORTHLAND GROUP, INC
08.2013 - 12.2018
Administrative Assistant in Collections/Claims & IT Department
PROFESSIONAL RECOVERY SERVICES, INC.
01.2013 - 08.2013
Sales Representative in Outbound Call Center
WEEKLY READER
01.2012 - 01.2013
Executive Sales Director
BOB MORGAN ENTERTAINMENT
07.2010 - 11.2011
Marketing Coordinator & Executive Assistant
PARKE BANK
01.2007 - 03.2010
Dining Consultant and Banquet Server\Captain
TERRA NOVA RESTAURANT & BAR
01.2002 - 01.2007
Bachelor of Science Degree: Business Administration - Marketing