Casey Meinert

Over the last 3 and a half years, I have acted as the primary caretaker in my family and a new parent. I am grateful for having the ability to be there for my family during that time

• Tow Certification Nov, 29th 2019
• Conducted regular performance evaluations for line service technicians, providing constructive feedback and opportunities for growth.
• Reduced aircraft turnaround time through effective delegation of responsibilities to line service technicians.
• Oversaw quality assurance initiatives, ensuring consistent delivery of high-quality services across all aspects of line operations.
• Served as a key point of contact between the company and external partners including vendors, regulatory agencies, and other aviation stakeholders.
• Optimized resource usage by developing effective scheduling strategies for both personnel and equipment.
• Coordinated with maintenance department to address any equipment issues promptly, reducing downtime in operations.
• Enhanced safety standards with regular equipment inspections and maintenance procedures.
• Increased customer satisfaction, ensuring prompt and courteous service for all clients.
• Implemented staff training programs to boost overall team performance and skill levels.
• Promoted adherence to safety regulations among the team through continuous reinforcement of best practices.
• Facilitated seamless operations during peak periods by effectively managing staff workloads and schedules.
• Mentored new hires in proper line service techniques, promoting a culture of ongoing learning within the team.
• Developed comprehensive employee training and development programs to promote new employee training and safety awareness.
• Provided timely and accurate communication to pilots, coordinating fueling requests and ground services.

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Provided onsite training
• Informed customers about billing procedures, processed payments and provided payment option setup assistance
• Reviewed customer data to assess current issues and determine potential solutions
• Addressed customer service inquiries quickly and accurately
• Familiar with fueling private/commercial aircraft
• Can operate equipment such as potable water, lav carts, GPUs and tugs
• Handling both Jet A and 100LL- Single point and overwing
• Can operate fuel carts, hydrant trucks and fuel trucks
• Was in charge of many sports charters and shift lead working commercial flights
• Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
• Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.

• Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all times
• Provided onsite training
• Supervised and completed flight line foreign object prevention walks
• Fueled commercial airlines with fuel carts, hydrant trucks and trucks

• Protected floors and fixtures with correct application of solutions and use of cleaning equipment
• Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness
• Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
• Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times
• Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use
• Swept and mopped floors with proper signage to prevent customer injury
• Completed daily custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection

• Welcomed customers and offered to assist with finding needed items
• Assessed frozen and refrigerated items and disposed of products that had exceeded expiration dates
• Unloaded freight upon arrival and checked to make sure it was stocked in the correct location in the warehouse
• Broke down shipping materials and placed all boxes and debris in the correct waste receptacles
• Learned new tasks by cross training and working in other areas of the store, which helped in the overall understanding of business workflows
• Replenished inventory with focus on addressing customer needs
• Helped customers complete purchases, including processing payments and bagging items
• Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates
• Verified invoices against delivered merchandise to check shipment accuracy
• Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
• Reviewed current planograms and end cap placements to properly merchandise items
• Maintained clear aisles during restocking to avoid hazards and promote guest convenience
• Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk

• Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items
• Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis
• Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
• Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders
• Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays
• Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats
• Unboxed, stored and organized incoming kitchen supplies with every delivery
• Developed great team spirit with other personnel by pitching in and helping with task completion
• Maintained clean and well-organized kitchen areas to promote efficiency

• Provided onsite training
• Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats
• Maintained and repaired dishwashing machine to keep dishes clean and kitchen running smoothly
• Maintained clean and well-organized kitchen areas to promote efficiency
• Handled glassware, crystal and other fragile items with exceptional care to prevent breakage
• Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen
• Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
• Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine
• Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis
• Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands
• Developed great team spirit with other personnel by pitching in and helping with task completion
• Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products
• Sprayed all racked items with hot water to loosen and remove food residue
• Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders
• Washed pots, pans and trays by hand and using industrial washing machine