Casey Merriman
Mooresville,IN
Summary
Detail-oriented and highly motivated Materials Technician 2 with 7 years of experience. Strong communication skills enable effective collaboration with diverse groups. A fast learner and knowledgeable tech, possessing a strong work ethic and expertise in sustaining appropriate inventory levels for specialized departments and customers. Proficient in Workday procurement processing and competent in using Microsoft Office, including Word, Excel, SharePoint, and Teams. Productivity as a Materials Specialist evident through excellent documentation, problem-solving, and multitasking abilities. Successfully identifies operational requirements, researches new and old materials, and assesses their usability. In-depth knowledge of supply chain management and materials management protocols and procedures further enhances capabilities in this field.
Overview
13
13
years of professional experience
Work History
Materials Management Technician 2
Franciscan Health Mooresville
01.2022 - Current
- Perform various supply chain operations; manage documentation, receiving incoming supplies, materials, and equipment into Workday for payment
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Ordering supplies and materials through Workday, organize and maintain inventory control, manage PAR levels for the Intensive Care Unit, MedSurg, Ortho, Wound and Vascular clean supple rooms, issue and fill department requisitions, organize and deliver supplies
- Provide clerical and enterprise resource planning duties to help maintain the proper quality and quantity of medical supplies for patient care
- Manipulate and create Excel spreadsheets for materials ordering and inventory control
- Published weekly reports to track production levels, maintenance usage and inventory consumption using Workday.
- Worked with two-member team to move and reorganize bulk warehouse, increasing material inventory and pull accuracy.
Environmental Services
Franciscan Health Mooresville
09.2021 - 01.2022
- Maintains cleanliness of the facility, Primarily Patient areas, floor care, create reorder lists, restocks supplies, place work orders for repairs, provide linen services for surgery, patient, staff
Key Holder
Dollar General
07.2017 - 07.2018
- Opening and closing the store, providing leadership support, and running the store when managers are away
- Assisting customers when needed
- Receiving freight and stocking shelves, store organization, sales
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Streamlined opening and closing procedures as integral member of store staff.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Parts Specialist and Safety Compliance Officer
Certifit
08.2016 - 08.2017
- Responsible for managing and selling replacement parts, overseeing inventory levels, sourcing parts from vendors, assisting customers in identifying correct parts
- Conducting inspections, identifying hazards, investigating incidents, maintaining documentation to guarantee employee health and wellbeing, often in line with local and federal safety standards like OSHA guidelines
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Adhered to company guidelines for performance and compliance.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Maintained clean and neat parts counter and sales floor.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
- Created and maintained compliant work environment.
Customer Service Representative
Menards
08.2011 - 09.2012
- Responsible for interacting with customers, returns, exchanges, credit card payments, rental use of equipment
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Trained staff on operating procedures and company services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Cross-trained and provided backup support for organizational leadership.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded proactively and positively to rapid change.
- Sought ways to improve processes and services provided.
Education
Bachelor of Science - Social Work
Indiana University, Purdue University Indianapolis
Indianapolis, IN05-2020
Technical Certificate - Human Services
Ivy Tech Community College
Bloomington, IN06.2014
High School Diploma -
Bloomington New Tech High School
Bloomington, IN05.2012
Attended 1 year - undefined
Bloomington High School South
Bloomington, IN05.2010
Skills
- Interpersonal skills
- Organization
- Computer application skills (Microsoft Office, Workday, Epic, FRANC)
- Content management systems
- Quantitative and analytical skills
- Presentation skills
- Computer literacy
- Supply Chain Management
- Shipping and Receiving
- Inventory Control
- Cycle Counting
- Merchandising
- Healthcare
- Barcode scanning
- Stock control
- Cycle counting
- Material storage
- Stock rotation
- Procurement process
- Safety procedures
- Pricing
- MS Excel
- Requisitions
- Materials identification
- Scheduling expertise
- Planning and coordination
- Human relations
- Improvement plans
- Cross-functional communication
- Materials estimation
- Logistics management
- Operations coordination
- Process documentation
- Process planning
- Operational efficiency
- Unified communications integration
- Content management expertise
- Experience in leadership
- Shipping and receiving
- Warehouse operations
- Hazardous materials handling
Hobbies and Interests
- Outdoor Pursuits - hiking, biking, gardening, state parks
- Artistic Activities - photography
- Home Hobbies - collecting Hot Wheels
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Materials Management Technician 2
Franciscan Health Mooresville
01.2022 - Current
Environmental Services
Franciscan Health Mooresville
09.2021 - 01.2022
Key Holder
Dollar General
07.2017 - 07.2018
Parts Specialist and Safety Compliance Officer
Certifit
08.2016 - 08.2017
Customer Service Representative
Menards
08.2011 - 09.2012
Attended 1 year - undefined
Bloomington High School South
Bachelor of Science - Social Work
Indiana University, Purdue University Indianapolis
Technical Certificate - Human Services
Ivy Tech Community College
High School Diploma -
Bloomington New Tech High School
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