Summary
Overview
Work History
Education
Skills
Cover Letter
Personal Information
Timeline
Generic

Casey Merten

Austin,MN

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Riverland Community College
01.2024 - Current

Assisted students with navigating Riverland Website.

Helped students with FAFSA.

Scanning

Linking

Answering Phones

Checked students in for appointments.

Project Float

Mayo Clinic
11.2021 - 12.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Increased customer loyalty by providing exceptional service and resolving issues promptly.
  • Working in different areas of the hospital producing excellent floor waxing, scrubbing floors with different machines, and helping others out if they were struggling.

Caregiver

Barbara Carra
02.2014 - 12.2022
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.

Childcare Assistant

Belinda's Family Daycare
01.2014 - 06.2017
  • Enhanced children''s social skills by organizing group activities and fostering positive interactions.
  • Boosted children''s cognitive development with age-appropriate educational games and activities.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted in the development of individualized care plans, addressing each child''s unique needs and preferences.
  • Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
  • Supported early language development through storytelling, songs, and interactive conversations with children.

Education

High School Diploma -

Riverland Community College
Austin, MN

Skills

  • Scheduling
  • Expense Reporting
  • Database Management
  • Meeting planning
  • Office Administration
  • Clerical Support
  • Calendar Management
  • Filing

Cover Letter

  • Dear Hiring Manager, I would love to learn more about the opportunities with Riverland Community College. Would you have a few minutes to talk with me about what you're looking for? As a starting point, here's a little bit about my background: Your ad says that you need someone who is enthusiastic about helping your clients and staff with various requests. What I do not have in experience, I make up for with high energy and positivity, a supportive nature and an organized approach that would help me quickly become an integral part of your office team. Here are a just a few other things about me:
  • My experience has enabled me to strengthen skills such as typing and note taking.
  • I've also been involved with data entry.
  • I consider myself an enthusiastic, hardworking and professional individual. All of these attributes would make me an ideal candidate to fill this position. I would love to work for you and help make your company even more successful. When reviewing my resume, you might notice a gap in employment. My absence is due to me taking time to care for my children. My child-rearing experience has enhanced my talents in leadership, teamwork, determination, and prioritization as I managed multiple schedules, trained others, enforced rules and provided around-the-clock care. I am now settled and prepared to get back into the workforce. I would greatly appreciate your review of my enclosed resume and outlined credentials. I believe that I can be a valuable addition to Riverland Community College and your business goals. At your convenience, I am available for an interview or further discussion. I look forward to your response. Sincerely, Casey Merten

Personal Information

Title: Administrative Assistant

Timeline

Administrative Assistant

Riverland Community College
01.2024 - Current

Project Float

Mayo Clinic
11.2021 - 12.2023

Caregiver

Barbara Carra
02.2014 - 12.2022

Childcare Assistant

Belinda's Family Daycare
01.2014 - 06.2017

High School Diploma -

Riverland Community College
Casey Merten