Casey Monroe
Houston
Summary
I am a driven and dedicated professional who aspires for excellence in every task I undertake. With a strong foundation in patient care, mental health field experience, and administrative expertise, I bring a versatile and compassionate approach to any role. My natural curiosity and personal pull towards research, the constant desire to innovate and help others, feed into my overall passion to better my community. Overall, my genuine nature makes me a well-rounded candidate, and that speaks to my passion and purpose.
Overview
6
6
years of professional experience
Work History
LMFT- Associate
CRCarter & Associates
10.2025 - Current
- I provide individual, couples, and family therapy under supervision, conducting comprehensive assessments, diagnosing mental health conditions, and developing individualized treatment plans. In addition, I maintain accurate and timely clinical documentation, including progress notes and treatment updates, and scheduling management while adhering to ethical, legal, and confidentiality standards. Collaborate with supervisors and interdisciplinary professionals, participate in case consultations, and engage in ongoing professional development.
Patient Care Representative
MVMT Chiropractic
04.2025 - Current
- As a Patient Care Representative in a chiropractic office, I serve as the primary point of contact for patients, ensuring a welcoming and supportive environment from the moment they arrive. My responsibilities include scheduling and confirming appointments, collecting payments, and maintaining accurate patient records. I also assist with new patient intake, explain treatment plans and office procedures, and address patients' questions or concerns about their care. Additionally, I coordinate closely with the chiropractic team to ensure smooth workflow and help facilitate communication between patients and providers, contributing to an efficient and positive healthcare experience.
Early Preschool Teacher
Discovery Schoolhouse
09.2024 - 04.2025
- As an early preschool teacher at Discovery Schoolhouse, I developed an age-appropriate curriculum, conducted child assessments, and facilitated parent-teacher conferences. I ensured children's safety, collaborated with fellow educators, and attended professional development workshops. Incorporated seamless coordination with parents to address individual children's needs and concerns. Additionally, I supervised outdoor play, organized educational field trips, and fostered an inclusive classroom environment. I also have acquired and maintained CPR, first aid, and AED training to ensure the safety of children in the classroom.
Chiropractic Assistant/Receptionist
Round Rock Health & Wellness
10.2022 - 08.2024
- I provided exceptional customer service and managed front desk operations, increasing the flow and efficiency of day-to-day office operations. I routinely scheduled appointments, assisted with insurance verification, and processed payments meticulously. This position cultivated the ability to ensure HIPAA compliance and maintain patient records. I resolved patient inquiries professionally via phone, email, and in person. My collaboration with the billing department to address payment discrepancies fostered clarity and more efficient communications with clients. I streamlined office procedures and improved efficiency with the rest of the administrative team. In addition, I managed inventory and ordered supplies, maintaining a clean, organized reception area to create a welcoming patient environment.
Registered Behavior Technician
Action Behavior Center
06.2022 - 10.2022
- Maintained accurate and detailed documentation of client sessions and progress. As a Registered Behavior Technician at ABC, I provided 1:1 direct therapy to individuals with autism spectrum disorder. I implemented behavior intervention techniques as per client treatment plans and conducted functional behavior assessments to assist BCBAs in developing holistic behavior support plans. Additionally, I monitored client progress, adjusted treatment strategies as needed, and supported clients in developing social skills and adaptive behaviors. Moreover, I maintained detailed, accurate documentation of client sessions and progress.
Librarian Assistant
Prairie View A&M University
01.2020 - 05.2022
- Managed the circulation desk and assisted patrons with check-out and returns. As a librarian assistant, I developed exceptional organizational skills by managing cataloging systems, accurately shelving materials, and maintaining orderly collections. I honed my customer service abilities by assisting patrons with locating resources, answering inquiries, and providing guidance on research tools. Additionally, I strengthened my attention to detail and multitasking skills while processing book returns, updating records, and coordinating library programs.
Education
Health & Human Services - Marriage & Family Therapy
Abilene Christian University
Abilene, TX12-2024
Bachelor of Science - Psychology
Prairie View A&M University
Prairie View, TX05-2022
High school diploma - undefined
Hutto High School
Hutto, TX05-2018
Skills
- Research
- Data Analysis
- Teamwork
- Time Management
- Adaptability
- Problem Solving
- Crisis Management
- Effective Communication
Timeline
LMFT- Associate
CRCarter & Associates
10.2025 - Current
Patient Care Representative
MVMT Chiropractic
04.2025 - Current
Early Preschool Teacher
Discovery Schoolhouse
09.2024 - 04.2025
Chiropractic Assistant/Receptionist
Round Rock Health & Wellness
10.2022 - 08.2024
Registered Behavior Technician
Action Behavior Center
06.2022 - 10.2022
Librarian Assistant
Prairie View A&M University
01.2020 - 05.2022
Bachelor of Science - Psychology
Prairie View A&M University
High school diploma - undefined
Hutto High School
Health & Human Services - Marriage & Family Therapy
Abilene Christian University
Internships
- Capital Area Counseling, Austin, TX- Pre-Graduate MFT Intern
- August 2023 - August 2024
- As a pre-graduate Marriage and Family Therapy (MFT) intern, I cultivated strong interpersonal and communication skills by providing therapy to individuals, couples, and families from diverse backgrounds. I enhanced my ability to assess clients' needs, develop tailored treatment plans, and maintain detailed, confidential records to ensure high-quality care. Additionally, I refined my time management and organizational skills by balancing a clinical caseload, adhering to deadlines, and collaborating with supervisors and multidisciplinary teams.
- Cy-Rise Non-Profit Organization, Cypress, TX- Undergraduate, Intern
- August 2021 - December 2021
- While in my undergraduate studies, I participated as an intern with a non-profit organization, Cy-Rise, under Dr. Tracy Johnson; I helped to administer and score psychological evaluations, and other mental health status exams for mental health diagnoses, and data analysis. In addition, I participated in social media management of the organization, which led to an increase in non-profit funds and spread mental health awareness within the community, specifically regarding suicide awareness and prevention.