Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Britney Mills

Weatherford,TX

Summary

Hospitality professional with proven track record in leading teams to deliver exceptional dining experiences. Known for teamwork approach and results-driven mindset, consistently adaptable to dynamic service environments. Expertise in staff training, customer relations, and maintaining operational excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Server

Street Side Ale House
01.2021 - 06.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted with menu knowledge, enhancing guest experiences and satisfaction.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Trained new servers on menu knowledge and service protocols to enhance team performance.
  • Welcomed guests, ensuring a positive first impression and seamless entry experience.
  • Supported bartenders by restocking supplies and ensuring cleanliness of work areas.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Coordinated timely delivery of food and beverages to tables, ensuring high service standards.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.

Host

Comfort American Kitchen
10.2020 - 01.2021
  • Managed reservations and seating arrangements, optimizing table turnover rates.
  • Coordinated with kitchen staff to communicate guest needs and special requests effectively.
  • Operated delivery vehicle safely, ensuring timely arrival at designated locations.
  • Developed familiarity with menu items to provide informed recommendations to guests.

Caregiver

A Heavenly Home
01.2018 - 05.2020
  • Provided compassionate companionship, enhancing emotional well-being for elderly clients.
  • Assisted with daily living activities, promoting independence and safety in home environments.
  • Provided timely assistance with personal hygiene tasks such as bathing, grooming, dressing, maintaining dignity and respect throughout the process.
  • Trained caregivers on best practices in resident care and support techniques.

Special Event Server

Eberly Winery
01.2016 - 01.2018
  • Set up and dismantled event spaces efficiently, adhering to client specifications and timelines.
  • Delivered exceptional customer service during events, ensuring guest satisfaction and engagement.
  • Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
  • Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.

Education

High School Diploma -

Paso Robles High School
Paso Robles, CA

Skills

  • Positive and friendly attitude
  • Organization and efficiency
  • Employee training and development
  • Exceptional communication
  • Teamwork and collaboration
  • Responsible and trustworthy
  • POS systems
  • Cleaning and sanitizing

Certification

  • TABC seller training certificate - EXP: 09/03/2027
  • Food Handlers certification - Completion date: September 14, 2025

Languages

English

Timeline

Lead Server

Street Side Ale House
01.2021 - 06.2025

Host

Comfort American Kitchen
10.2020 - 01.2021

Caregiver

A Heavenly Home
01.2018 - 05.2020

Special Event Server

Eberly Winery
01.2016 - 01.2018

High School Diploma -

Paso Robles High School

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