Casey Nelson
Bardstown,KY
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
11
11
years of professional experience
Work History
Stay-at-Home Mom
Self-Employed
05.2015 - Current
- Formulated and managed budget for family of 6, paying bills and identifying cost saving opportunities saving over $3,500 per year
- Streamlined household chore processes, increasing efficiency and productivity by 52%
- Coordinated 5+ monthly appointments & engagements with 97% accuracy
- Created, coordinated, and supervised multiple community activities involving 100+ members
Entrepreneur
Fresh Start Painting
03.2022 - 08.2023
- Managed all financial operations, including invoicing, expense tracking, and payroll
- Maintained a knowledge base of the evolving product offerings, and improved customer retention 10% by proactively recommending new products to existing customers
- Anticipated customer pain points ahead of time and demonstrated product and service usage to help customers get the most from their purchases
- Answered all phone calls to handle customer inquiries, set up appointments, and quickly resolve any issues
- Successfully trained 3 new hires to ensure quality
Administrative Assistant
University Of Louisville Golf Club
01.2013 - 05.2015
- Resolved customer issues relating to payments and billing
- Acted as the first point of contact and directed calls to the appropriate department
- Monitored inventory, ordered supplies, and managed storage room
- Processed vendor invoices and made sure that payments were completed
- Organized employee schedules, decreasing vacancies for open/closing shifts by 54%
Education
High School Diploma -
Eastern High School
Louisville, KY2010
Skills
- Microsoft Word/Excel/PowerPoint
- Organization
- Time Management
- Written/Verbal Communications
- Collaboration
- Critical Thinking
- Compassion
Timeline
Entrepreneur
Fresh Start Painting
03.2022 - 08.2023
Stay-at-Home Mom
Self-Employed
05.2015 - Current
Administrative Assistant
University Of Louisville Golf Club
01.2013 - 05.2015
High School Diploma -
Eastern High School
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