Summary
Overview
Work History
Education
Skills
Rafting, running, and hot springs with my kids.
Timeline
Bartender
Casey Nordby

Casey Nordby

Canon City,CO

Summary

I have been in the hospitality field for over 20 years. My first job was at a McDonalds in California where I learned one of the most important lessons on making a successful business... the customer is ALWAYS right... This is why I believe that they have such an excellent success rate. It is key to any business because without customers you would not have a business. I love working in a physical environment and being around people. I look forward to working in high paced environment.

  • Photography Assistant with 2 years performing wide range of services to deliver superior results. Detail-oriented for accurate processing and uploading of images for retouching team and cataloging. Dedicated team-player when helping set up and break down lighting and set components

Overview

21
21
years of professional experience

Work History

Photography Assistant

Luminous Art
Canon City, United States
06.2020 - Current
  • Set up lighting, prepared sweeps and organized area for photography sessions.
  • Selected and set up appropriate props, backdrops and lighting.
  • Planned and prepared for on-location and studio shoots.
  • Edited, toned, captioned and uploaded photographs for publication.
  • Collaborated with photographer and art director to assist with daily tasks.
  • Supported photography and video shoots by helping with [Task] and [Task].

Barender/Server Shift Leader

Quality Inn
Canon City, United States
01.2019 - 03.2020
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.

Server

Mr.Eds
Canon City, United States
05.2019 - 09.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.

OBM/Community Liaison Specialist

RGRR
Canon City, United States
05.2014 - 12.2018
  • Trained on-board staff for costumer service, tour guide, safety on board a train, first class service and Santa Express.
  • Hired, managed and trained over 75 employees a year for Santa Express and On Board Services.
  • Resolved issues between staff.
  • On board troubleshooting and emergency procedures.
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
  • Communicated with community members to assess concerns or current issues and identify corrective measures.
  • Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
  • Recruited members and coordinated meetings and schedules for [Type] team, improving volunteer involvement by [Number]%.

Owner/Operator

I Demand Juice
Canon City, United States
06.2013 - 02.2016
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Owner/Operator

Cleaning Solutions
Pahrump, NV
03.2001 - 06.2006
  • Cleaned Rentals for realestate agencies including trash removal.
  • Handled invoices and billing as well as scheduling and hiring.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Housekeeping Assistant

Preffered RV Resort
Pahrump, NV
01.1998 - 09.2002
  • Clean and maintained park recreation areas. Restrooms and clubhouses.
  • Handled guest issues and concerns.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Kept building entryway glass clean and polished for professional presentation.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Responded to requests from patrons for linens and toiletries.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.

Education

High School Diploma -

Tracy High School
Tracy, CA
06.1996

Certificate of Completion - Ediquit

Robert Spence Modeling School
Lubbock,Tx
06.1995

Skills

  • 20 yrs plus experience in hospitality and management
  • Very versatile and willing to work multiple departments when and where needed
  • Time Management
  • Excellent costumer service
  • Fast and efficient in all areas of hospitality
  • Large Format Printing
  • Digital Video
  • Image Editing
  • Strong Compositional Skills
  • Digital Enhancements
  • Adobe Photoshop
  • Customer Needs Assessments
  • Blog Posts
  • Assignment Planning
  • Closing Procedures
  • Vendor Contracts
  • Digital Photography
  • Landscape Architecture
  • Positive Reinforcement Strategies
  • Customer Accounts Management
  • Client Collaboration
  • Credit Card Transaction Processing
  • Publication Planning
  • Strategic Business Planning
  • Team Training
  • Distribution Management

Rafting, running, and hot springs with my kids.

I enjoy spending time with my kids in the outdoors of Colorado. We enjoy the rivers and wildlife that it offers. i have three daughters who are very involved in the community.

Timeline

Photography Assistant

Luminous Art
06.2020 - Current

Server

Mr.Eds
05.2019 - 09.2019

Barender/Server Shift Leader

Quality Inn
01.2019 - 03.2020

OBM/Community Liaison Specialist

RGRR
05.2014 - 12.2018

Owner/Operator

I Demand Juice
06.2013 - 02.2016

Owner/Operator

Cleaning Solutions
03.2001 - 06.2006

Housekeeping Assistant

Preffered RV Resort
01.1998 - 09.2002

High School Diploma -

Tracy High School

Certificate of Completion - Ediquit

Robert Spence Modeling School

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Casey Nordby