Casey Nye-Herrington
Portland
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
21
21
years of professional experience
Work History
Office Administrator
Bergelectric Corporation
Portland
01.2025 - 05.2025
- Managed office supplies inventory and placed orders to maintain stock levels.
- Coordinated meetings and scheduled appointments for team members and clients.
- Assisted in preparing and organizing company documents for filing and retrieval.
- Responded to phone inquiries and directed calls to appropriate personnel efficiently.
- Maintained accurate records of employee attendance and leave requests daily.
- Supported project teams by providing administrative assistance and documentation management.
- Implemented office procedures to improve efficiency in daily operations tasks.
- Collaborated with various departments to ensure effective communication across the organization.
- Coordinated and managed daily administrative operations of the office.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organized and maintained filing systems, including electronic databases and records.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Filtered emails based on importance and escalated issues to leadership.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Scheduled appointments for senior management team members using Outlook calendar system.
- Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
- Created PowerPoint presentations for internal use or external clients when required.
- Greeted visitors warmly upon arrival at the office premises.
- Coordinated with IT department to resolve technical issues and maintain office software updates.
- Developed strong relationships with clients through excellent customer service skills.
CEO
Left Coast Financial Solutions
Portland
08.2017 - 10.2022
- Developed strategic initiatives to enhance organizational growth and market presence.
- Oversaw daily operations to ensure seamless execution of company objectives.
- Collaborated with executive team to align vision and mission with industry trends.
- Fostered a culture of innovation by encouraging team brainstorming sessions.
- Established key partnerships to expand business opportunities and network reach.
- Led performance reviews to assess team effectiveness and drive improvement strategies.
- Developed and implemented strategic business plans to increase company profitability.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Represented the organization at conferences, events, and networking activities as needed.
- Established policies and procedures that promoted an ethical work environment.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
- Facilitated board meetings and provided leadership guidance to senior management.
Legal Assistant
Zarosinski Law Group
Portland
05.2008 - 05.2009
- Coordinated communication between clients and legal staff, facilitating smooth workflows.
- Managed scheduling of appointments and court dates for multiple attorneys simultaneously.
- Maintained confidentiality of sensitive information in compliance with legal standards.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Answered phones promptly while providing courteous customer service.
- Processed incoming mail on a daily basis.
- Greeted clients upon arrival at office and provided assistance as needed.
- Ensured that all paperwork was properly filed according to established procedures.
- Maintained inventory levels of office supplies necessary for day-to-day operations.
Office Administrator
Carulli Medical Clinic
Vancouver
05.2004 - 05.2008
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Entered insurance, demographics and health history into patient database.
- Took messages from patients and promptly relayed to appropriate staff.
- Protected patients by observing strict HIPAA guidelines.
- Straightened up waiting room to maintain neat and organized space.
- Informed patients of financial responsibilities prior to rendering services.
- Performed data entry tasks related to billing and collections procedures.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Education
Bachelor of Arts - English Literature
Hood College
Frederick, MD05-1999
Skills
- Office management
- Document management
- Scheduling coordination
- Travel arrangements
- Customer service
- Event planning
- Team collaboration
- Communication skills
- Problem solving
- Adaptability
- Relationship building
- Inventory management
- Administrative support
- Customer relationship management (CRM)
- Calendar management
- Scheduling
- Mail handling
Timeline
Office Administrator
Bergelectric Corporation
01.2025 - 05.2025
CEO
Left Coast Financial Solutions
08.2017 - 10.2022
Legal Assistant
Zarosinski Law Group
05.2008 - 05.2009
Office Administrator
Carulli Medical Clinic
05.2004 - 05.2008
Bachelor of Arts - English Literature
Hood College
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