Casey Oberg
Conway,AR
Summary
To secure a challenging position at a forward-thinking organization where I can further develop my expertise in Recruiting to support the attainment of company goals. Demonstrates strong performance in both individual and collaborative environments, leveraging a robust work ethic to adapt swiftly to diverse processes and drive organizational objectives. Highly resourceful and results-oriented, with a dedicated passion for Healthcare and Customer Service.
Overview
19
19
years of professional experience
Work History
National Recruiter-Remote
United Allergy Services
01.2022 - Current
- Conduct full-cycle recruitment for a nationwide healthcare company
- Develop and execute effective sourcing strategies to identify top-tier candidates using job boards, social media, referrals, and direct outreach
- Collaborate with hiring managers to define job requirements, establish candidate profiles, and manage expectations
- Screen resumes, conduct phone and video interviews, and assess candidates' soft skills
- Manage and maintain candidate tracking systems and applicant databases
- Provide feedback to hiring managers on best practices in candidate assessment and interviewing
- Maintain strict confidentiality and discretion in handling I-9 documentation, drug screens, and background checks
- Collaborate with team members to ensure efficient workflow and the completion of tasks
Senior Clinical Allergy Specialist, Preceptor
Freeman Family Medicine and Baptist Health Family Center
01.2013 - 01.2022
- Highly skilled and certified to perform percutaneous allergy test to patients ranging from two years of age and up
- Responsible for making custom-designed antigen therapy medications to help patients become desensitized to allergens
- Educate patients and clinic staff on the benefit of Immunotherapy treatment vs antihistamine therapy
- Explain and teach patients how to properly administer immunotherapy medication by subcutaneous injections
- Monitor and order all necessary medical and allergy supplies for daily functions for the allergy center of two doctors office
- Collaborate with licensed medical physicians to maximize the efficacy of patient's treatment
- Performs administrative duties including handling a multi-line phone system, filing, paperwork, and accurate documentation of medical records
- Precept new employees before and after they complete training in Dallas, TX
- Perform documentation audits for various clinics in the United States
- Nominated by patients for providing the best allergy care in Faulkner Count in 2018 and 2020
Head Server
Mike's Place
05.2005 - 03.2015
- Perform daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies
- Provide excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly
- Process sales transactions quickly and accurately using POS system while maintaining a high-level of customer service
- Encourage teamwork among colleagues by leading by example and providing guidance when needed
- Maintain daily records of sales and deposits, balancing cash register and reconciling discrepancies
- Support store manager in achievement of store goals and KPIs
- Resolve customer complaints according to company policy while always ensuring satisfaction
- Train new team members in proper key-holding duties including opening and closing the store, handling register transactions, customer service standards
- Deliver exceptional customer service by responding to customer inquiries in a timely manner
- Implement loss prevention measures such as verifying age for alcohol purchases or monitoring suspicious activity within the store
- Delegate opening and closing duties to wait staff
General Agent
American Income Life
06.2009 - 12.2009
- Explain, prepare, and distribute life insurance policies to various consumers all over the state of Arkansas
- Develop business relationships due to face-to-face interactions with consumers and fellow employees
- Conduct multiple interviews with prospective applicants
- Train and oversee new employees
- Organize and process all applications and documents for insurance sales
- Prepare various applications for underwriting agents
Education
Bachelor of Business Administration (B.S.) - Emphasis in Marketing and Management
University of Central Arkansas
Conway, AR12.2008
Skills
- Oral and written communication
- Problem-solving
- Customer service
- Critical thinking
- Leadership
- Strong work ethic
- Adaptability
- Time management
- Patient-centered
- Punctual
- Proficient with all Microsoft Office programs
- Experience with Workday and Salesforce
- Sourcing using Indeed, LinkedIn, Zip Recruiter, and Handshake platforms
References
- Mike Coates, Mike's Place Restaurant, Owner, 808 Front Street, Conway, AR, 72034, 501-269-6453, Mikesplaceconway.com
- Jen Carter, United Allergy Services, Regional Market Manager, AR, 515-778-9394, Jencarter515@gmail.com
- Sheri Brakebill, Salem Place Nursing and Rehabilitation, Head Administrator, 2401 Christina Lane, Conway, AR, 72034, 501-541-1654, administrator@salemplacerehab.com
Timeline
National Recruiter-Remote
United Allergy Services
01.2022 - Current
Senior Clinical Allergy Specialist, Preceptor
Freeman Family Medicine and Baptist Health Family Center
01.2013 - 01.2022
General Agent
American Income Life
06.2009 - 12.2009
Head Server
Mike's Place
05.2005 - 03.2015
Bachelor of Business Administration (B.S.) - Emphasis in Marketing and Management
University of Central Arkansas
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