Casey O'Brien
Minneapolis,MN
Summary
Professional hospitality expert with proven track record in leading and managing team operations. Known for exceptional interpersonal skills, adaptability, and fostering a collaborative environment. Strong emphasis on customer satisfaction, conflict resolution, and operational efficiency. Consistently delivers high-quality service and results in dynamic and fast-paced settings.
Overview
2
2
years of professional experience
Work History
Communications and Operations Associate
University of Minnesota Medical School
Minneapolis, MN
01.2025 - Current
- Managed multiple projects while meeting tight deadlines.
- Developed written content and strategies for social media platforms.
- Provided support in organizing events such as conferences, seminars, and workshops.
- Created and edited content for websites, newsletters, social media posts, and other marketing materials.
- Provided administrative support including scheduling appointments, organizing files.
Server Shift Leader
Buddy Boy Fine Barbeque
05.2024 - 08.2024
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Server Assistant
The Noble Lion
08.2023 - 05.2024
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
Education
Bachelor of Arts - Double Major: Journalism And Spanish
University of Minnesota
Minneapolis, MN05-2027
Skills
- Deadline management
- Writing and editing
- Public speaking
- Social media engagement
- Content creation
- Team collaboration
- Effective communication
Affiliations
- Vice President of The Society of Professional Journalists (2024 - present)
- LYDC Citizenship Tutor (2025 - present)
- Blog Writer for GOLDEN Magazine (2025)
Accomplishments
- University of Minnesota Deans list
Languages
Spanish
Professional
Timeline
Communications and Operations Associate
University of Minnesota Medical School
01.2025 - Current
Server Shift Leader
Buddy Boy Fine Barbeque
05.2024 - 08.2024
Server Assistant
The Noble Lion
08.2023 - 05.2024
Bachelor of Arts - Double Major: Journalism And Spanish
University of Minnesota
Similar Profiles
Amanda G. BrowerAmanda G. Brower
Assistant Director, Communications – Health Sciences at Case Western Reserve University School of MedicineAssistant Director, Communications – Health Sciences at Case Western Reserve University School of Medicine
Wendi Schirvar, PhD, LPWendi Schirvar, PhD, LP
Licensed Clinical Psychologist & Core Faculty at Beebe Medical Group & Graduate Medical EducationLicensed Clinical Psychologist & Core Faculty at Beebe Medical Group & Graduate Medical Education
David MorenoDavid Moreno
Biomedical Sciences Tutor at The University Of Texas Rio Grande ValleyBiomedical Sciences Tutor at The University Of Texas Rio Grande Valley
Muhammad ImamMuhammad Imam
Senior Blockchain Engineer at Polygon LabSenior Blockchain Engineer at Polygon Lab
Crystal JonesCrystal Jones
CSR Supervisor at Mn RuscoCSR Supervisor at Mn Rusco