Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Correctional Sergeant
Oakhill Correctional Institution
Oregon, WI
10.2000 - 12.2021
Conducted random searches for contraband items such as weapons or drugs.
Prepared written evaluations of subordinate officers' performance on a periodic basis.
Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
Participated in regular meetings with senior management to discuss operational needs and objectives.
Enforced discipline among inmates according to established rules and regulations.
Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
Provided guidance and counseling to inmates regarding personal issues or problems they may be facing while incarcerated.
Assisted in training new correctional officers on proper security protocols and procedures.
Ensured compliance with departmental policies, regulations and procedures.
Received and inspected mail and property from visitors on behalf of designated inmates.
Conducted daily briefings to pass on pertinent info to oncoming shifts.
Searched building and grounds, living quarters and work areas for contraband.
Communicated information regarding security, safety and operations through chain of command.
Diffused disruptive behavior by verbal interventions.
Conducted urinalysis tests on staff and inmates to test for illicit drugs.
Prepared written reports concerning inmate's misconduct.
Briefed superiors of incidents and misconduct and recommended disciplinary actions.
Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
Maintained order in building and on grounds of prison.
Conducted scheduled headcounts to verify presence of prisoners.
Settled disputes between inmates.
Implemented defensive tactics and physical restraints to maintain safety and security of facility.
Promoted safety, order, and functionality of facility.
HVAC Technician
Smith Brothers Heating and Cooling
Green Bay, WI
07.1997 - 09.2000
Documented all repair work performed on HVAC units according to company standards.
Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.
Maintained records of all repairs and maintenance activities for future reference purposes.
Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
Replaced worn out filters at regular intervals to improve air quality inside the premises.
Provided customers with information about new technologies available for their heating and cooling system upgrades.
Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
Resolved customer complaints regarding installation or service issues in a timely manner.
Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
UPS Truck Loader
UPS
Glendale Heights, IL
08.1996 - 06.1997
Inspected merchandise for damage prior to loading or unloading.
Secured cargo in trucks with straps, load bars, blocks and other materials.
Operated a variety of equipment such as dollies, hand-trucks, pallet jacks. to transport product throughout the warehouse.
Adhered to established safety regulations while performing job duties.
Maintained cleanliness of work area at all times by sweeping floors, cleaning up spills.
Observed proper lifting techniques when manually loading or unloading freight from trucks.
Participated in team meetings providing input into warehouse processes improvement initiatives.
Crew Member Team Leader
Burger King
Rhinelander, WI
05.1995 - 05.1997
Enforced company policies regarding attendance, dress code, break times.
Assisted in training new crew members on proper food preparation, customer service, and safety protocols.
Ensured that all equipment was properly cleaned and maintained according to health regulations.
Created an environment where employees felt respected and valued.
Resolved customer complaints in a timely manner with empathy and understanding.
Understood how to operate and maintain job site equipment safely and for maximum productivity.
Education
Air Conditioning And Refrigeration Technology II - HVAC Installation And Repair
Universal Technical Institute
Glendale Heights, IL
07-1997
High School Diploma -
Rhinelander High School
Rhinelander, WI
06-1996
Skills
Body Searches
Surveillance monitoring
Security Procedures
Inventory counting
Firearms proficiency
Officer Training
Public Safety
Conflict Management
Rule Enforcement
Inmate Supervision
Timeline
Correctional Sergeant
Oakhill Correctional Institution
10.2000 - 12.2021
HVAC Technician
Smith Brothers Heating and Cooling
07.1997 - 09.2000
UPS Truck Loader
UPS
08.1996 - 06.1997
Crew Member Team Leader
Burger King
05.1995 - 05.1997
Air Conditioning And Refrigeration Technology II - HVAC Installation And Repair
Universal Technical Institute
High School Diploma -
Rhinelander High School
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