Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Casey O'Loughlin

Miami

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable & Supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives

Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

8
8
years of professional experience
1976
1976
years of post-secondary education

Work History

Warehouse Sales Rep

Sterling Kreek
Pampa
05.2021 - Current
  • Collaborated with team members to create effective sales strategies and promotions.
  • Managed customer inquiries and resolved issues to enhance satisfaction.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Developed key customer relationships to increase sales.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Replenished and arranged items to maintain appearance.
  • Greeted and assisted customers to foster positive experiences.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.
  • Pulled, Checked & Shipped Customer Orders

Unarmed Security Officer

Allied Universal Security Services
Borger
05.2017 - 11.2020
  • Monitored premises to ensure safety and security for clients and visitors.
  • Conducted routine patrols to identify potential hazards or suspicious activities.
  • Responded promptly to emergency situations, providing immediate assistance as needed.
  • Managed access control by screening visitors and verifying credentials effectively.
  • Reported incidents using appropriate documentation and communication protocols.
  • Maintained detailed logs of daily activities and incidents for record-keeping purposes.
  • Guarded entrances and exits against unauthorized entry.
  • Greeted visitors upon arrival at the facility and directed them accordingly.
  • Maintained logs of all security related incidents and wrote detailed reports for management review.
  • Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
  • Enforced rules and regulations in a professional manner while interacting with guests and employees.
  • Identified security issues, drafted incident reports and contacted law enforcement when needed.
  • Operated two-way radios for communication with headquarters personnel when necessary.
  • Inspected equipment such as fire extinguishers, alarm systems, sprinkler systems, cameras, and locks to ensure proper functioning.
  • Verified employee identification cards prior to allowing entry into restricted areas.
  • Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
  • Adhered strictly to company policies regarding safety protocols and procedures.
  • Detected suspicious behavior and prevented illegal activity.
  • Provided customer service assistance in resolving conflicts or disputes.
  • Inspected buildings periodically for signs of intrusion or damage.
  • Investigated reported incidents to protect company assets.
  • Managed access control systems such as key cards, alarms, door locks.
  • Provided escort services as needed for visitors requiring special attention.
  • Responded promptly to emergency situations using appropriate resolution strategies.
  • Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
  • Prepared detailed incident reports following any security breaches or safety concerns.
  • Maintained log books with accurate entries on daily activities and notable events.
  • Managed access control systems, verifying identification and signing in visitors.
  • Maintained high levels of alertness throughout shifts.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.

Education

EMT Basic & Intermediate - Emergency Medical Training

Texas Tech University
Lubbock, TX
08.1999 - 06.2000

Springlake - Earth High School
Earth, TX

Skills

  • Customer relationship management
  • Product knowledge
  • Sales strategy development
  • Conflict resolution
  • Time management
  • Problem solving
  • Effective communication
  • Customer service excellence
  • Customer relationship building
  • Product promotions
  • Interpersonal communication skills
  • Product merchandising and distribution
  • Complex Problem-solving
  • Relationship selling
  • Sales expertise
  • Product and service knowledge

References

References available upon request.

Timeline

Warehouse Sales Rep

Sterling Kreek
05.2021 - Current

Unarmed Security Officer

Allied Universal Security Services
05.2017 - 11.2020

EMT Basic & Intermediate - Emergency Medical Training

Texas Tech University
08.1999 - 06.2000

Springlake - Earth High School