Casey O’Neal
O’Neal Cleaning
Bismarck,MO
23
years of professional experience
Versatile operations professional with experience leading small businesses, retail teams, and guest service operations. Strong in budgeting, pricing, inventory control, and process improvement, with a record of maintaining quality service and reliable day-to-day performance. Ready to support profitability, efficiency, and customer loyalty.
Work History
Photographer
6 Years 5 Months- Directed photography sessions, aligning shot composition with client objectives and production schedules.
- Captured high-quality images across events, portraits, and promotional projects with consistent technical precision.
- Edited and retouched photos using industry-standard software to deliver polished final assets.
- Managed camera equipment, lighting setups, and digital file organization for efficient workflow.
- Developed strong relationships with clients through clear communication and professionalism.
Small Business Owner
8 Years 9 Months- Managed client relationships, handled inquiries, and resolved service issues to maintain customer satisfaction.
- Developed pricing, invoicing, and payment tracking processes to support consistent cash flow.
- Oversaw supply purchasing, inventory control, and equipment maintenance to ensure job readiness.
- Directed daily cleaning operations, scheduling, and service coordination for residential and commercial clients.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Receptionist Supervisor
3 Years 8 Months- Supervised front desk operations, ensuring smooth guest check-in, check-out, and reservation handling.
- Coordinated daily schedules, staffing coverage, and shift handoffs for consistent guest service.
- Trained reception staff on property policies, service standards, and conflict resolution techniques.
- Resolved guest concerns promptly, maintaining positive experiences and protecting brand reputation.
- Supported housekeeping coordination and maintenance follow-up to keep rooms ready for arrivals.
General Manager
5 Years 3 Months- Directed daily store operations, aligning staffing, service, and production with sales demand.
- Managed labor scheduling, task delegation, and shift coverage to maintain consistent team performance.
- Monitored inventory levels, ordering, and waste controls to support cost efficiency and product availability.
- Coached assistant managers and crew members on guest service, food safety, and operational standards.
- Enforced food handling, sanitation, and workplace compliance across all shifts.
Assistant Store Manager
3 Years 10 Months- Directed daily store operations, ensuring consistent food quality, speed, and customer service standards.
- Trained team members on dough handling, pizza preparation, order accuracy, and food safety procedures.
- Scheduled staff coverage to balance labor needs, service demands, and peak-order periods.
- Monitored cash handling, POS transactions, and end-of-shift reconciliation for accuracy.
- Supervised opening and closing procedures, maintaining readiness, cleanliness, and security.
Shift Leader
1 Year 11 Months- Directed crew during shifts to maintain speed, service quality, and clean workstations
- Trained new team members on procedures, safety, and customer service standards
- Monitored food preparation for accuracy, freshness, and brand compliance
- Assigned tasks to balance kitchen, drive-thru, and lobby coverage
- Managed cash handling, register accuracy, and shift reconciliation procedures
Education
Bachelor of Arts - Fine Art
Master of Arts - Fine Arts
Associate of Arts - Fine Art
Skills
Visual & Digital Art Creation
Painting & Photography
Drawing & Sculpture/Ceramics
Organizational Skills
Time Management
Diversity Awareness
Mentoring
Software Skills
- Adobe Photoshop
- Adobe Lightroom
- Adobe Illustrator
- Adobe Fresco
- Google Docs
- Microsoft Word
Timeline
Photographer
KO Productions - Owner
05.2020 - CurrentRead More
Small Business Owner
O’Neal Cleaning
01.2018 - CurrentRead More
Receptionist Supervisor
Quality Inn
05.2014 - 01.2018Read More
General Manager
Papa John's Pizza
02.2009 - 05.2014Read More
Assistant Store Manager
Domino's Pizza
04.2005 - 02.2009Read More
Shift Leader
Wendys Restaurant
05.2003 - 04.2005Read More
Lindenwood University
Master of Arts from Fine Arts
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University of Missouri, St. Louis
Bachelor of Arts from Fine Art
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Mineral Area College
Associate of Arts from Fine Art
Read More