Casey Polte
San Diego,CA
Summary
My objective is to obtain a position within a growing and cutting-edge company that will present to me the desired challenges and opportunities I crave behind my years as a professional office specialist with extensive experience in administrative support and office management. Known for strong team collaboration and adaptability in dynamic environments. Skilled in scheduling, document management, and customer service. Reliable, results-focused, and adept at meeting changing organizational needs. I enjoy learning and developing my skills beyond the designated expectations I’m provided, and I enjoy pushing others to do the same.
Overview
15
15
years of professional experience
5
5
Certification
Work History
Sr. Office Specialist / Systems Analyst / Safety Officer / Inventory Specialist
Alaskan Copper & Brass Company
09.2013 - Current
- Provided exemplary administrative support to sales, purchasing, warehouse and other staff on production and operations including but not limited to process and procedural documentation and best practices for implementation
- Inventory analysis: perform physical stock checks, identify, and investigate inventory discrepancies, correct inefficient inventory handlings
- Maintain Federal/State/Local compliance regarding workplace safety and regulations and defining such within corporate Human Resource standards
- Schedule and train all crew safety meeting topics including the documentation of policy and procedures for the general work practice of safety rules and guidelines
- Train staff on the interworking’s of the day-to-day items such as data entry, material management, customer service and file maintenance
- Manage property maintenance directly with contractors of all types
- Train and certify forklift operators
- Perform routine safety inspections of facilities, machinery and employee working habits; document follow up task items with deadlines to ensure compliance
- First-hand contact for corporate IT Department to troubleshoot internal office and production-based equipment
- Worked approximately 1.5 years in the research, development, and beta-implementation of new company-wide ERP system
- This included the system’s overall data and functionality, the development of internal company training strategy and documentation
- I took lead on the written and recorded training documentation, with an emphasis on internal warehouse production
- We learned and utilized multiple platforms to drive an innovative and futuristic approach to our 100+ year old traditions in business operation and production
Technical Support Representative
Cash Practice Inc.
02.2011 - 09.2013
- Provided technical support and training to thousands of doctors and their staff on patient management software built for the Chiropractic field and beyond
- Managed platform training and support schedules for on-boarded clients
- Worked with Technical leads on troubleshooting website data and functionality issues, including excellent verbal and written communication as well as presentation-based information
- Developed written and video presentation training materials for clients using the web platform, but also training documents for internal use amongst our company employees
Shipping and Receiving Office Lead / Receptionist
Alaskan Copper & Brass Company
10.2009 - 02.2011
- Facilitated all outbound shipping documents including customer order receipt, bill of lading and expedite labeling of raw materials
- Managed correspondence between warehouse production and Sales/Purchasing inquiries
- Evaluate truck loads and manage variable route changes
- Quality Control checks of material certification per provided customer specifications
- Ensure customer satisfaction in material quality and delivery expectations
- Manage internal filing systems for all warehouse, sales and purchasing documents
Education
High School -
Santana High School
SanteeSkills
- Proficient in MS Office (Word, Excel, Power Point, Outlook)
- Exceptional communication skills
- Great organizational skills including document management
- Disciplined planning methodologies
- Good understanding of general business practice, policies, and procedural activities
- Workflow Optimization
- Office Administration
Certification
- COSS – Certified Occupational Safety Specialist.
- CPR / First Aid / AED Certification.
- Certified Forklift Instructor and Operator.
- RCRA/Universal/DOT HazMat Certification and Hazardous Waste Management.
- Trained in heavy material handling
- Safety Committee Chair
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Collaborated with team of nine in the development of new company-wide ERP system.
Timeline
Sr. Office Specialist / Systems Analyst / Safety Officer / Inventory Specialist
Alaskan Copper & Brass Company
09.2013 - Current
Technical Support Representative
Cash Practice Inc.
02.2011 - 09.2013
Shipping and Receiving Office Lead / Receptionist
Alaskan Copper & Brass Company
10.2009 - 02.2011
- COSS – Certified Occupational Safety Specialist.
- CPR / First Aid / AED Certification.
- Certified Forklift Instructor and Operator.
- RCRA/Universal/DOT HazMat Certification and Hazardous Waste Management.
- Safety Committee Chair
High School -
Santana High School
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