Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
• Oversee day-to-day transportation operations within the sort facility, including the sorting and distribution of packages.
• Ensure the timely and accurate processing of inbound and outbound shipments.
• Coordinate with carriers, drivers, and internal teams to optimize transportation routes and schedules.
• Lead, mentor, and develop a team of transportation associates and area managers.
• Foster a culture of continuous improvement, safety, and high performance.
• Conduct regular team meetings to communicate goals, performance metrics, and best practices.
• Set and monitor key performance indicators (KPIs) to ensure operational efficiency and effectiveness.
• Analyze performance data to identify trends, bottlenecks, and areas for improvement.
• Implement process improvements to enhance service levels and reduce costs.
• Ensure compliance with all safety regulations and company policies.
• Promote a culture of safety within the transportation team and the broader facility.
• Conduct regular safety audits and implement corrective actions as needed.
• Manage transportation budgets and expenses.
• Identify cost-saving opportunities and implement measures to optimize spending.
• Negotiate contracts and rates with carriers and suppliers.
• Utilize advanced technology solutions to streamline transportation operations and improve efficiency.
• Ensure proper use of transportation management systems (TMS) and other relevant tools.
• Train team members on the use of new technologies and systems.
• Work closely with other departments, including supply chain, warehousing, and customer service, to ensure seamless operations.
• Communicate effectively with internal and external stakeholders to resolve issues and enhance collaboration.
• Developed and Designed In-House Yard Management System: Spearheaded the creation and implementation of Niagara’s first in-house Yard Management System (YMS), significantly enhancing operational efficiency and control.
• Introduced New YMS Handheld Devices: Successfully introduced and integrated new YMS handheld devices into the Niagara network, achieving full adoption across all plants and improving real-time data capture and processing.
• Created and Developed Yard Management KPIs: Established comprehensive Key Performance Indicators (KPIs) for yard management at Niagara, enabling better performance tracking and decision-making.
• Defined Driver Productivity KPIs: Developed and defined driver productivity KPIs for the entire Niagara network, facilitating improved productivity measurement and management.
• Reduced Yard Driver Services: Consolidated all pre-load volume into blocks, reducing yard driver services across the Niagara network. This initiative resulted in a significant reduction in transportation labor costs, saving approximately $1.01 million.