Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Casey Quiroz

Chandler,AZ

Summary

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

5
5
years of professional experience

Work History

ONLINE GROCERY DELIVERY ASSOCIATE

WALMART
07.2021 - Current
  • Fulfilled customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.
  • Enhanced delivery efficiency by optimizing route planning and time management.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Help Customers find any items/ food in store, and if they have any other questions or concerns.

STORE ASSOCIATE

CVS
07.2020 - 07.2021
  • Assisted in sales and answering questions about products, services, and merchandise
  • Customer service, clean, answer around 20-25 phone calls, package items
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.

BAKERY CLERK

FOOD CITY
10.2018 - 06.2020
  • Assisted in sales of baked goods in professional manner
  • Took orders, collected payments, answered customer's inquiries
  • Handled complaint issues and assisted bakers with various tasks.
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Maintained visually appealing and well-stocked bakery display, leading to increased sales.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for bakery department.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Inspected goods to establish accurate pricing and labeling.
  • Wrapped, boxed and weighed bakery department products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

CHANDLER HIGH SCHOOL
Chandler, AZ
05.2020

Skills

  • Great Customer Service Skills
  • Organized and detail oriented
  • Resourceful and Creative
  • Pays attention to detail
  • Safety oriented
  • Superlative communicator
  • Proficient in PC applications, such as Word, and PowerPoint
  • Packaging, package handling
  • Order Picking
  • Merchandising
  • Cashiering
  • Multitasking
  • Stocking
  • Inventory

Hobbies and Interests

  • Drawing/ Building a portfolio for my art
  • Donating to less fortunate


Timeline

ONLINE GROCERY DELIVERY ASSOCIATE

WALMART
07.2021 - Current

STORE ASSOCIATE

CVS
07.2020 - 07.2021

BAKERY CLERK

FOOD CITY
10.2018 - 06.2020

High School Diploma -

CHANDLER HIGH SCHOOL
Casey Quiroz