Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
5
5
years of professional experience
Work History
ONLINE GROCERY DELIVERY ASSOCIATE
WALMART
07.2021 - Current
Fulfilled customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.
Enhanced delivery efficiency by optimizing route planning and time management.
Collaborated with team members to meet tight deadlines during peak delivery periods.
Help Customers find any items/ food in store, and if they have any other questions or concerns.
STORE ASSOCIATE
CVS
07.2020 - 07.2021
Assisted in sales and answering questions about products, services, and merchandise
Customer service, clean, answer around 20-25 phone calls, package items
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Assisted with inventory management, ensuring accurate counts and proper storage of products.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Listened to customer needs and desires to identify and recommend optimal products.
Prioritized helping customers over completing other routine tasks in store.
BAKERY CLERK
FOOD CITY
10.2018 - 06.2020
Assisted in sales of baked goods in professional manner
Took orders, collected payments, answered customer's inquiries
Handled complaint issues and assisted bakers with various tasks.
Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
Maintained visually appealing and well-stocked bakery display, leading to increased sales.
Developed strong relationships with regular customers, fostering loyalty and repeat business for bakery department.
Maintained tidy and organized work area to comply with cleanliness standards.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Inspected goods to establish accurate pricing and labeling.
Wrapped, boxed and weighed bakery department products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
CHANDLER HIGH SCHOOL
Chandler, AZ
05.2020
Skills
Great Customer Service Skills
Organized and detail oriented
Resourceful and Creative
Pays attention to detail
Safety oriented
Superlative communicator
Proficient in PC applications, such as Word, and PowerPoint