Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Ramsey

Port Saint Lucie,FL

Summary

Proven leader with extensive experience at Costco, adept in warehouse operations and cross-functional team leadership. Excelled in enhancing employee performance and member satisfaction through effective coaching and motivation techniques. Demonstrated ability to improve productivity metrics significantly, showcasing strong goal-setting and performance evaluation skills.

Overview

23
23
years of professional experience

Work History

Supervisor in Training

Costco
West Palm Beach
11.2024 - Current
  • Supervised staff to ensure quality customer service was being provided in a timely manner.
  • Maintained detailed records of employee performance and productivity metrics.
  • Participated in regular meetings with upper management regarding progress towards meeting organizational goals.
  • Conducted performance reviews for subordinate staff members.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Delegated work to staff, setting priorities and goals.

Power Equipment Operator

Costco
West Palm Beach, FL
05.2024 - Current
  • Reviewed incoming returns for accuracy and completeness to ensure compliance with company policies.
  • Adhered to safety protocol when handling hazardous materials such as chemicals, liquids.
  • Created reports on returned products, tracking trends in returns and analyzing their impact on the business.
  • Maintained inventory of all returned items by recording data into a computerized system.
  • Rotated through various departments to meet demands of business.
  • Checked packaging to verify good quality, no damage and acceptable appearance.
  • Reported discrepancies or product damages to maintain accuracy and efficiency goals.

Supervisor

Costco
Royal Palm Beach, FL
06.2002 - Current
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Performed monthly inventory checks to ensure sufficient stock levels for all items.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Resolved member complaints in a timely manner while ensuring customer satisfaction.

Night Supervisor

Costco
Royal Palm Beach, FL
06.2002 - Current
  • Issued disciplinary action as necessary when dealing with employee misconduct or rule violations.
  • Inspected work stations for cleanliness and tidiness throughout the night shift.
  • Responded promptly to emergency situations according to established protocols.
  • Conducted inventory checks to ensure accurate stock levels at all times.
  • Maintained an up-to-date knowledge of store products, services, promotions and pricing.
  • Identified source of equipment malfunctions by using various troubleshooting methods.
  • Patrolled work areas to inspect operations, identify concerns, and implement corrective actions.
  • Performed opening and closing procedures, set up registers, and arranged products to keep facility operations-ready.

Education

High School Diploma -

Blanche Ely High School
Pompano Beach, FL
06-1999

Skills

  • Shipping and receiving
  • Warehouse operations
  • Employee needs assessment
  • Goal setting
  • Performance evaluation
  • Employee coaching
  • Employee development
  • Motivation techniques
  • Cross-functional team leadership
  • Good judgment
  • Schedule management

Timeline

Supervisor in Training

Costco
11.2024 - Current

Power Equipment Operator

Costco
05.2024 - Current

Supervisor

Costco
06.2002 - Current

Night Supervisor

Costco
06.2002 - Current

High School Diploma -

Blanche Ely High School

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Casey Ramsey