Casey Rhoads
Yuba City,CA
Summary
Experienced in managing front desk activities and maintaining a welcoming atmosphere for clients. Utilize strong organizational skills and attention to detail to streamline office operations. Possess knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
24
24
years of professional experience
Work History
Authorization Specialist/Client Care Coordinator
Spring Hill Physical Therapy
07.2022 - Current
- Ensured continuity of care for patients by tracking expiring authorizations and initiating renewals as needed.
- Streamlined appointment processes, reducing scheduling conflicts and enhancing overall workflow.
- Maintained accurate and organized patient records using electronic health record (EHR) systems.
Lead Staffing Coordinator, Receptionist/Unit Associate
Adventist Health & Rideout
11.2001 - 04.2022
- Worked with agencies and oversee the onboarding of contracted staff members.
- Maintained a database to ensure full compliance with hospital and regulatory requirements are met.
- Assisted with maintaining employee timecards.
- Balanced and maintained staffing schedules.
- Completed skilled administrative work to support all staff and operational requirements.
- Organized paperwork such as charts and reports for office and patient needs.
Education
GED -
Marysville Adult Education
12.2001
Skills
- Office administration
- Professional demeanor
- Multi-Line Telephone Systems
- Organization skills
- Scheduling
- Excellent work ethic
- Team building
- MS Office and Excel
- Customer Service
- Time management
Timeline
Authorization Specialist/Client Care Coordinator
Spring Hill Physical Therapy
07.2022 - Current
Lead Staffing Coordinator, Receptionist/Unit Associate
Adventist Health & Rideout
11.2001 - 04.2022
GED -
Marysville Adult Education
Similar Profiles
Catherine FinnieCatherine Finnie
PTA at South Hill Physical TherapyPTA at South Hill Physical Therapy
Cameron AtchisonCameron Atchison
Physical Therapist Technician at South Hill Physical TherapyPhysical Therapist Technician at South Hill Physical Therapy
Ridley LittleRidley Little
Lead Physical Rehabilitation Technician at Amber Hill Physical TherapyLead Physical Rehabilitation Technician at Amber Hill Physical Therapy
Richard TaylorRichard Taylor
Class A CDL Driver at CAT TransportationClass A CDL Driver at CAT Transportation
Bhavna SharmaBhavna Sharma
Licensed Vocational Nurse at River Valley Care CenterLicensed Vocational Nurse at River Valley Care Center