Casey Salvage
Long Beach,MS
Summary
Dynamic Assistant Manager at Domino's Pizza with a proven track record in enhancing customer satisfaction and team performance. Skilled in operations management and staff training, I foster a collaborative environment that boosts morale and drives repeat business. Recognized for improving cash handling accuracy and mentoring junior staff for professional growth.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dominos's Pizza
03.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
Long Beach High School
Long Beach, MS05.2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Workload management
- Operations management
- Employee scheduling
- Recruiting and interviewing
Accomplishments
Within 3 years I have received a 3,4,4, and a 5 star and have built myself and my team up. Demonstrating leadership skills, teamwork and the ability to learn and push through mistakes.
Certification
Food safe certificate
Timeline
Assistant Manager
Dominos's Pizza
03.2020 - Current
Long Beach High School
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