Casey Sherman
Erie,Colorado
Summary
I'm a eupeptic individual with experience in various types of outreach initiatives and customer service roles. I'm an energetic representative with a fulsome nature and drive to serve clients. If you're looking for a go-getter and team player that will add value to any customer experience, I'm your girl!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Gift Card Flip
Denver, Colorado
01/14/14 - Current
- Developed and implemented strategies to increase operational efficiency.
- Managed staff recruitment, training, and development processes.
- Directed the daily operations of multiple departments across the organization.
- Formulated strategies to improve customer service levels within the organization.
- Provided guidance and support for problem solving efforts.
- Maintained productive relationships and communication channels across organization.
- Promoted brand awareness by increasing market penetration across digital and local community markets.
Volunteer
Meals on Wheels
Frederick, Colorado
09.2021 - Current
- Sorted and stacked food items according to customer orders.
- Packaged meals for delivery, ensuring accuracy of order.
- Maintained cleanliness of work area at all times.
- Maintained accurate records of deliveries, including the time of arrival at each client's residence.
- Provided friendly customer service while interacting with clients.
- Followed established routes for efficient delivery of meals within designated timeframe.
- Delivered meals to elderly and disabled clients.
Education
High School Diploma -
Silver Creek High School
Longmont, CO05-2004
Some College (No Degree) - Business Administration and Management
Front Range Community College
Westminster, COSkills
- Teamwork and Collaboration
- Positive and professional
- Planning and execution
- Customer Relations
- Account Management
- Program Leadership
- Innovation management
Affiliations
- I jump a MEAN rope
- I'm a dog mom of two Great Danes
- Personal and professional development is my jam
Accomplishments
- 3 time club winner for the 60 Day Life Time Challenge
- 1 time national finalist for the 60 Day Life Time Challenge
- 10 years and running as Gift Card Flip
Certification
- Personal Training Certification though Life Time Academy 2019
- CPR Certification 2019
References
- Mike Jay-Boxing and Business Coach/Friend 469-955-6353
- Betsy Sherman-Business Partner/Mother 303-875-0437
- Suzette Skidmore-Business Coach/Friend 970-379-6187
Timeline
Volunteer
Meals on Wheels
09.2021 - Current
Chief Operating Officer
Gift Card Flip
01/14/14 - Current
High School Diploma -
Silver Creek High School
Some College (No Degree) - Business Administration and Management
Front Range Community College
- Personal Training Certification though Life Time Academy 2019
- CPR Certification 2019
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