Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Medical Nail Technician
Springfield Clinic, LLP
Springfield, Illinois
05.2020 - Current
Perform trimming and debridement of toenails on patients with mycotic nails.
Rule out contra-indications to treatment and recommend necessary changes.
Monitor the effects of treatment and modify techniques to achieve maximum benefit.
Verbally report progress or changes in the patient's condition to the Podiatrist.
Communicate professionally in person or by telephone.
Provide patient/family education and reinforce all patient teaching.
Document progress report in medical record.
Schedule appointments and maintain daily attendance records in compliance with billing standards.
Accurately complete encounters and maintain record of treatment given.
Assist providers in clinic as needed including outreach locations.
Maintain clean, neat, orderly work environment.
Economically utilize supplies.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to customer service philosophy.
Perform other job duties as assigned.
Patient Access Registrar
St. John's Hospital, HSHS Health Center
Springfield, Illinois
09.2018 - 04.2020
Greet patients and their families as they arrive at the facility and inquire into their purpose of visit.
Gather demographic, insurance and emergency information.
Obtain signatures of consent for treatment, and release of information to third party payers, and process patient status changes.
Ability to multi-task and ensure that patients are admitted/checked-in a timely fashion.
Familiar with collecting and posting co-payments and other out-of-pocket expenses from patients.
Skilled in communicating with medical staff in a bid to aid patient care and processing.
Additional duties may include answering phones, assisting family members and generating patient identification papers, along with tags or bracelets, depending on specific situations and instructions.
Cosmetologist
Bently's Hair & Nail Co.
Rochester, Illinois
04.2016 - Current
Provides manicure/pedicure services to customers and performs activities such as assessing client needs, discussing requirements, shaping and smoothing nails, removing and applying nail polish, shaping artificial nails, and collecting payments.
Licensed and trained with the ability to clearly converse, exchanging ideas and information to help customers with their products and services.
Experienced in pedicures using masks and stone techniques.
Highlights assets like manicure/pedicure expertise, an eye for detail, creativity, and the ability to comply with safety and health guidelines.
Skilled at balancing the needs of clients in both personal and professional capacities.
Siddens Indoor Shooting Range & Gun Shop
Rochester, Illinois
11.2018 - 10.2019
Manage inventory of firearms, ammunition, and accessories.
Set pricing, track sales and manage finances.
Ensure compliance with federal, state and local firearm laws and regulations (ATF, FOID, waiting periods, etc.).
Maintain accurate records of firearm transactions (Form 4473, bound book entries).
Secure all firearms and ammunition per legal requirements (safes, locked displays, alarm systems).
Assist customers with firearm selection based on needs, experience, and legal eligibility.
Educate customers on firearm safety, storage and proper use.
Process background checks and handle firearm transfers.
Implement and enforce strict safety protocols within the shop.
Built client relationships through professionalism, product knowledge, and trust.
Nail Technician
Pink & White Nails
Springfield, Illinois
06.2014 - 09.2016
Provided quality regular and deluxe manicures and pedicures and paraffin treatments.
Ability to clean, trim, file, shape, smooth and polish the nails for clients.
Used salon products and promoted them to customers to purchase on exit.
Ensure workstations and common areas remain clean and sanitary.
Worked at the front desk greeting customers, escorting them and collecting payment as they leave.
Dealt with customers concerns and problems and assisted customers to supervisor if need be.
Answered phones in a polite and courteous manner.
Substitute Teacher
Rochester Schools
Rochester, Illinois
03.2011 - 05.2018
Dedicated and reliable K-12 Substitute Teacher.
Fulfill both short term and long-term substitute assignments across all subject areas, effectively teaching students of varied academic/age levels (grades K-12) and diverse cultural backgrounds.
Instructed classes as many as 24 students, communicate with teachers, administrators, parents, as well as building a positive rapport with students.