Summary
Overview
Work History
Education
Skills
Additional Contact
Languages
Awards
Volunteer Experience
Timeline
Generic

Casey Sinclair

Ringgold,Georgia

Summary

An adaptable, quick, bright addition to your team.

High-performing customer service and management with almost a decade of experience years of delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Competent Transcriptionist polished in transcribing required messages, reviewing and editing drafts and proofreading documents. Organized and hardworking individual with in-depth knowledge of insurance verification procedures and medical terminology paired with outstanding computer skills. Committed to completing accurate work within time constraints.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Transcriptionist

Rev.com
Austin, Texas
01.2021
  • Creation of both verbatim and non-verbatim transcriptions of legal, medical, and educational materials both in video and audio formats while upholding confidentiality terms.

Team Member

Whole Foods Market Inc
09.2022 - 05.2023
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Applied effective time management techniques to meet tight deadlines.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Delivered services to customer locations within specific timeframes.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Operations Manager

DSB Global INC
Ringgold, Georgia
04.2017 - 05.2021
  • Customer service management, including communication and assistance with customers, orders, and troubleshooting
  • Supplier communication and the receival and auditing of inventory
  • Established an effective system for record retention.

Assistant Manager

CVS Pharmacy
Galt, California
10.2015 - 01.2017
  • Schedule management, inventory arrangement, overseeing customer service and assisting with store management.

Education

Associate of Arts in Journalism -

Sierra College
05.2017

Associates of Sciences in Criminal Law -

Sierra College
05.2017

Skills

  • Attentive
  • Calm and adaptive under pressure
  • Fluent in most Microsoft Office Programs, including Word, Excel, and Powerpoint
  • Clear and concise communication
  • Adept
  • Receptive
  • Divergent thinking
  • 113 words per minute
  • Customer Service
  • Understanding Of Customers' Needs
  • Cross-Functional Communications
  • Workflow Improvement

Additional Contact

762 887 5330

Languages

English

Awards

  • Dean's Honor Roll 2016-2017
  • Academic Excellence Award 2016
  • Dean's Honor Roll 2015-2016

Volunteer Experience

  • Chattanooga Harm Reduction Coalition, Chattanooga, Tennessee, Assist in coordination of events and media editor.
  • Chattanooga Trans Liberation Collective, Chattanooga, Tennessee, Assist in coordination of events and media manager.

Timeline

Team Member

Whole Foods Market Inc
09.2022 - 05.2023

Transcriptionist

Rev.com
01.2021

Operations Manager

DSB Global INC
04.2017 - 05.2021

Assistant Manager

CVS Pharmacy
10.2015 - 01.2017

Associate of Arts in Journalism -

Sierra College

Associates of Sciences in Criminal Law -

Sierra College
Casey Sinclair