Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Casey Smock

Loganville,GA

Summary

High energy, collaborative leader with dedication to partnering with coworkers across organizational departments to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Innate ability to develop and foster high performing teams that drive high performance.

Overview

12
12
years of professional experience

Work History

Senior Director, District

XPO
12.2021 - Current
  • P&L ownership for 12 locations with a top line budget of $185M and up to 1,200 employees.
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Revamped operational plans to refocus staff and align processes with business objectives.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.

Senior, Manager Service Center- 1

XPO Logistics
11.2020 - Current
  • Manage P&L and all key drivers
  • Manage daily operations for 300+ employees
  • Identify opportunities and execute action plans for improvement in cost and efficiencies
  • Collaborate with sales and HR business partners to positive impact growth
  • Drive employee engagement through empowering leadership
  • Developed succession plans for high performing employees

Service Center Manager- 1

FedEx Freight
12.2017 - 11.2020
  • Managed daily operations for 160+ employees
  • Lead, educate, and develop employees
  • Monitor overall center level performance
  • Implement action plans to improve cost and increase performance

Assistant Manager Service Center

FedEx Freight
12.2016 - 12.2017
  • Support Service Center Manager in all initiatives
  • Primarily manage outbound and linehaul operations
  • Managed to dock and linehaul budget
  • Recruited and hired for all positions- primary hiring manager
  • Supported sales with claims reduction
  • Trained 20+ new leaders on company policies and center expectations

Service Center Manager- 3

FedEx Freight
03.2014 - 12.2016
  • Managed daily operations for 40+ employees
  • Lead, educate, and develop employees
  • Monitor overall center level performance
  • Implement action plans to improve cost and increase performance
  • Manage facility service contracts and building maintenance
  • Collaborate with sales to drive growth in the market

Operations Supervisor

FedEx Freight
10.2011 - 03.2014
  • Worked all functional Shifts- Outbound, Inbound, Linehaul Dispatch and P&D Dispatched
  • Developed and managed labor plans to hit performance metrics
  • Monitored loading of trailers to maximize cube and quality to improve costs
  • Educated, developed, and lead employees to build a bench of future leaders
  • Supervised 40+ employees per shift, overseeing efficiency of dock pace, city deliveries per hour, on time dispatches and laden weight per trailer.

Education

High School Diploma -

Mill Creek High School
Hoschton, GA
05.2007

Skills

  • Decisiveness
  • Motivator
  • Team Builder
  • Dependability
  • Communication
  • Strategic Thinker
  • Leadership Development
  • Conflict Management

Accomplishments

  • 2020-AT District Innovator Award
  • 2019- PPQA
  • 2019- Social Responsibility Award
  • 2015- Patriotic Employer Award
  • 2015- FedEx Five Star Award

Timeline

Senior Director, District

XPO
12.2021 - Current

Senior, Manager Service Center- 1

XPO Logistics
11.2020 - Current

Service Center Manager- 1

FedEx Freight
12.2017 - 11.2020

Assistant Manager Service Center

FedEx Freight
12.2016 - 12.2017

Service Center Manager- 3

FedEx Freight
03.2014 - 12.2016

Operations Supervisor

FedEx Freight
10.2011 - 03.2014

High School Diploma -

Mill Creek High School

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