Casey Stevens

• Leveraged tools to educate customers on SaaS adoption and business modernization.
• Established customer connections to recognize needs, validate viability, and enhance sales.
• Identified customer needs before presenting relevant product details.
• Streamlined lead engagement processes by organizing Zoom meetings, emails, and phone calls.
• Exhibited strong time management skills to deliver exceptional outcomes.

Generated new leads and opportunities by making proactive outbound calls.

Outlined key competitor comparisons by articulating product benefits.

Demonstrated executive presentation skills, leveraging tools for impactful customer ROI.

Expanded and maintained a sales pipeline.

Leveraged key stakeholder relationships to drive the buying process.

Led intricate sales processes, aligning partners' strengths with customer needs in the buying journey.

• Supervised a team of 25 lead development representatives and account executives.
• Developed comprehensive process documents.
• Developed and conducted training sessions.
• Guided agents in skill enhancement.
• Guided four contractors through development processes until they secured full-time positions.

• Guided customers through SaaS trial subscription steps via online chats on ClearSlide and LivePerson.