Casey Tanksley

STORE MANAGER

Town fair tire centers

01.2013 - 04.2025

Set sales targets and budgets for team leads and employees to follow.
Addressed employee issues, performed corrective actions and terminated employment when necessary.
Evaluated customer feedback and complaints to locate weaknesses and improve service.
Communicated with vendors regarding contracts and financial responsibilities.
Created and distributed training materials and programs to staff members.
Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
Tracked store inventory and ordered new products to prevent shortages.
Solved problems and resolved conflicts for team members and customers.
Interviewed and hired prospective employees according to team needs.
Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.
Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.
Prepared staff work schedules and assigned specific duties.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Approved regular payroll submissions for employees.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Supervised guests at front counter, answering questions regarding products.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Summary

Overview

Work History

STORE MANAGER

ROOFER

Education

High School Diploma -

Skills

Timeline

STORE MANAGER

ROOFER

High School Diploma -

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