CASEY THERIOT
Customer Service
Breaux Bridge,LA
Summary
Knowledgeable individual with a friendly disposition and desire to work hard. Have some experience with computers and would accept any new training. Fast learner with motivation! Known for having an outstanding work ethic. Comfortable lifting 20-30 pounds and trained to operate pallet jacks and stocking equipment.
Overview
9
9
years of professional experience
Work History
Meat Department Clerk
Rouses Market
Lafayette, LA
03.2023 - Current
- Maintained cleanliness and organization of the meat display to enhance customer experience.
- Monitored inventory levels, ensuring timely replenishment of popular items.
- Operated meat processing equipment to ensure product quality and safety standards.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
- Trained new staff members on proper sanitation procedures, cutting techniques, and customer service skills, resulting in an efficient and cohesive team environment.
- Consulted with customers to discuss available meats, different cuts and quality options.
Cashier / Produce Associate
Super One Foods
Breaux Bridge, LA
07.2017 - 12.2020
- Helped customers complete purchases, including processing payments and bagging items.
- Prepared sales floor products by tagging items and restocking pallets to enhance product availability.
- Placed new produce orders based on expected demand.
- Restocked produce and removed expired or damaged merchandise.
- Assisted customers based on currently available product, promotional and policy information.
- Checked prices and found requested products in store for customers.
- Provided friendly greetings to enhance customer experience. and provided immediate and courteous service at all times.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Examined grocery products to immediately remove expired or spoiled items, adhering to 'first in, first out' rule.
- Ensured shelves were clean to present a welcoming shopping environment. and restocked with new inventory when product stock ran low.
- Operated different grocery store equipment, including balers, power jacks and slicing machines.
- Prepared cut vegetables and fruits and packaged for purchase.
- Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
Cashier / Floor Associate
Gander Outdoors
Breaux Bridge, LA
12.2019 - 03.2020
- Calculated pricing, applied discounts and collected payment to process transactions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Helped customers by answering questions and locating merchandise.
- Offered coupons and special deals to increase the quantity of customer spending.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Handled price checks, merchandise transfers and fitting room returns to keep the store orderly and efficient.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Completed all assigned training to stay updated on important policies and procedures.
Education
High School Diploma -
Breaux Bridge High School
Breaux Bridge, LA05-2016
Skills
- Food preparation
- Sanitizing procedures
- Safety standards
- Grocery standards
- Checking cooler temperatures
- Supermarket stocking
- Merchandise stocking
- Inventory stocking
- Ordering products
- Unloading packages
- Product displays
- Merchandising produce
- Store appearance
- Invoice processing
- Stock management
- Workplace safety
- Meat handling procedures
Timeline
Meat Department Clerk
Rouses Market
03.2023 - Current
Cashier / Floor Associate
Gander Outdoors
12.2019 - 03.2020
Cashier / Produce Associate
Super One Foods
07.2017 - 12.2020
High School Diploma -
Breaux Bridge High School