Casey Thomas
Manager
Elizabethtown,PA
Summary
Seasoned Property Operations Manager with 8+ years of experience. Successfully manages a portfolio of over 500,000 square feet of properties, overseeing 50 + locations. Applying exceptional planning and problem-solving abilities to achieve and exceed budget expectations and operational growth. Results-driven leader with a successful track record of mentoring team members while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
9
9
years of professional experience
Work History
Commercial Property Manager
UPMC Pinnacle
12.2021 - Current
- Oversaw management of 50+ properties while providing general service to tenants and partnering with Landlords to proactively manage assets.
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
- Maintained operational facilities by organizing regular maintenance, major repairs and capital improvement projects.
- Managing compliance and regulations for Life Safety requirements.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Established and administered annual budget with controls to prevent overages and continuously find areas of cost savings by engaging in new vendor relationships and contracts.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Developed systems and procedures to improve operational quality and team efficiency.
Property Manager
Berger Rental Communities
10.2015 - 08.2021
- Motivating, coaching, and mentoring team of 9 employees.
- P&L management of two separate multi-million-dollar budgets.
- Providing high level of customer service for all residents, future residents, vendors and customers.
- Reporting weekly and monthly financials to 3rd party investors & C-level management.
- Developed, reviewed and submitted property operating and capital budgets.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
LEASING & ACCOUNTS MANAGER
SOLOMON ORGANIZATION
04.2014 - 10.2015
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Verified tenant incomes and other information before accepting lease applications.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Managed 500 resident accounts and ledgers
- Maintained under 2% delinquency
- Held high approval rating and maintained customer loyalty with top-notch service.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Education
High School Diploma -
Skills
- Financial budgeting and reporting
- Staff Management
- Exceptional oral and written communication skills
- Entrepreneurial
- Business Development
- Contract Negotiation
- High-Pressure Environments
- Cost Management
- Policy and Procedure Implementation
Additional Information
Army National Guard
2011-2017
Timeline
Commercial Property Manager - UPMC Pinnacle
12.2021 - Current
Property Manager - Berger Rental Communities
10.2015 - 08.2021
LEASING & ACCOUNTS MANAGER - SOLOMON ORGANIZATION
04.2014 - 10.2015
Warwick High School - High School Diploma,