Summary
Work History
Education
Skills
Timeline
Generic

Casey Thompson

Stansbury Park,UT

Summary

Well-qualified customer service professional proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in problem solving, critical thinking, and fast paced decision making. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Client Relations Specialist

J&J Renovations
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.

Associate Family Teacher

Alpine Academy
  • Communicated effectively with community, families and students to promote academic achievement and accomplish curriculum mission.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.

Manager

Noodles & Company
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Education

High School Diploma -

Stansbury High School
Stansbury Park, UT
03-2016

Skills

  • Account management
  • Business development
  • Microsoft outlook
  • Store maintenance
  • Exceptional communication
  • Client retention strategies
  • Problem-solving
  • Adaptive team player
  • Critical thinking

Timeline

Client Relations Specialist

J&J Renovations

Associate Family Teacher

Alpine Academy

Manager

Noodles & Company

High School Diploma -

Stansbury High School