Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Casey Vickers

Friendswood

Summary

Dynamic Operations Manager with a proven track record at Pale Knight, LLC, excelling in strategic planning and vendor negotiation. Expert in driving revenue growth and enhancing operational efficiency through innovative cost-saving strategies. Renowned for exceptional leadership and team-building skills, fostering collaboration to achieve business objectives and elevate customer satisfaction.

Overview

21
21
years of professional experience

Work History

Operations Manager

Pale Knight, LLC
Friendswood
07.2020 - 05.2025
  • Coordinated daily operations to ensure workflow efficiency across departments.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Created and analyzed detailed reports on the performance of individual departments within operations.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Implemented successful business strategies to increase revenue and target new markets.

General Manager

Second Chance Thrift Store
Dolores
11.2016 - 04.2018
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated fundraising events to support local charities and community initiatives.
  • Established partnerships with local organizations to enhance community engagement efforts.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.

Escrow Officer

Basin Title
Cortez
03.2004 - 10.2007
  • Coordinated escrow transactions between buyers, sellers, and lenders.
  • Reviewed and prepared closing documents for accuracy and compliance.
  • Managed communication with clients to provide updates on transaction status.
  • Conducted title searches to verify property ownership and resolve issues.
  • Facilitated the disbursement of funds at closing according to agreements.
  • Maintained detailed records of all escrow transactions for legal compliance.
  • Maintained accurate records of all transactions including deposits, withdrawals, disbursements and closing statements.
  • Reviewed documents for accuracy and verified funds.
  • Ensured that all parties involved in a transaction were properly represented before any funds were released from an escrow account.

Education

High School Diploma -

Beene Academy of Learning
Cortez, CO
05-1998

Skills

  • Project Management
  • Cross-functional communication
  • Onboarding and orientation
  • Business development
  • Vendor negotiation
  • Team building
  • Critical Thinking
  • Budget management
  • Inventory control
  • Strategic planning

Affiliations

American Legion Auxiliary Member

Domestic Violence Advocacy

Amateur Historian

References

References available upon request.

Timeline

Operations Manager

Pale Knight, LLC
07.2020 - 05.2025

General Manager

Second Chance Thrift Store
11.2016 - 04.2018

Escrow Officer

Basin Title
03.2004 - 10.2007

High School Diploma -

Beene Academy of Learning

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