Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Walshaw

Port Charlotte,FL

Summary

14+ year Pharmacy Technician proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

18
18
years of professional experience

Work History

Pharmacy Technician

Harborview Pharmacy
09.2012 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Resolved third-party billing, computer system and customer service issues.

Pharmacy Technician

CVS Pharmacy
01.2009 - 08.2012
  • Counting and labeling medications
  • Assisted customers during pick up and drop off.
  • Managed phone inquiries professionally.

Sales Associate

Hallmark
12.2006 - 10.2007
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • This was my first work experience. I found joy in witnessing customers' satisfaction when they selected the ideal card.

Education

Lemon Bay High School
Englewood, FL
03.2009

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Professional demeanor
  • Point of sale operation
  • Expert in Pharmacy Technician roles

Timeline

Pharmacy Technician

Harborview Pharmacy
09.2012 - Current

Pharmacy Technician

CVS Pharmacy
01.2009 - 08.2012

Sales Associate

Hallmark
12.2006 - 10.2007

Lemon Bay High School

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Casey Walshaw