Resolved Meijer EDI Issue: Organized and led a cross-functional call with internal and external EDI teams to identify and resolve a critical order flow issue, restoring proper operations and preventing future disruptions.
Developed Lost Revenue Report for IFS: Compiled and analyzed data to quantify $785,000 in missed revenue due to system failures, providing key insights that influenced leadership decisions to transition to a more reliable platform.
Integrated Osprey Events into VR Promotions: Partnered with marketing to streamline promotional processes, reducing disputes by 10–15 deductions per month and improving efficiency across teams.
Selected for Power BI Training: Chosen to participate in advanced Power BI training to enhance reporting and dashboard-building capabilities, enabling data-driven decision-making and improved customer insights.
Promoted to Specialist in August.
Major Account Executive
Spectrum Enterprise LLC
Chicago, IL
10.2023 - Current
Manage a book of 85 accounts, primarily white space customers to show the value of Spectrum Enterprise
Identify cross-sell and upsell opportunities within existing customer portfolios.
Present customized demonstrations of products and services tailored to each customer's unique requirements.
Collaborate with marketing, product management, and engineering to ensure successful execution of projects.
Provide post-sales support including technical assistance, training, troubleshooting.
Account Manager
TEKsystems
Chicago, IL
09.2022 - 08.2023
Supported 6 client partnerships in the Fortune 1000 by providing technical consultants for staff augmentation, co-managed and fully managed solutions from our professional services side of the business.
Developed and maintained relationships with decision makers to negotiate rates for contractors to ensure a ROI for both parties.
Coached and developed our recruiters to successfully navigate this highly competitive job market to find and retain top IT talent for our customers.
Enterprise Client Solution Executive II
AT&T Business
Dallas, Texas
01.2019 - 10.2021
Managed and grew a module of 6 Enterprise Healthcare Accounts billing $25 million annually.
Worked with C-level executives to propose and sell telecommunications services.
Sold and implemented complex network and voice designs for hospitals to provide better care to their patients.
Monitored market conditions, product innovations and competitor activity, and adjust account sales approach to address latest market developments.
Direct Sales Representative
St. Louis Cardinals
St. Louis, Missouri
11.2015 - 07.2017
Education
Bachelor of Science - Parks, Recreation and Tourism, Sports Management
University of Missouri
05.2015
Skills
Acquisition and Retention Strategies
Proficient in CRM Software, Outlook, Gsuite, and Excel
Strategic Account Planning
Relationship Building and cross-functional collaboration
Account Management
Business Development
Staff Development/Training
Financial Acumen
Performance Tracking
Contract Negotiation
Timeline
Order Revenue Management - Associate
Nestle Purina
07.2024 - Current
Major Account Executive
Spectrum Enterprise LLC
10.2023 - Current
Account Manager
TEKsystems
09.2022 - 08.2023
Enterprise Client Solution Executive II
AT&T Business
01.2019 - 10.2021
Direct Sales Representative
St. Louis Cardinals
11.2015 - 07.2017
Bachelor of Science - Parks, Recreation and Tourism, Sports Management