Casey Weissert
Aransas Pass
Summary
Spirited professional adept at establishing positive rapport with customers, upselling products and building loyal clientele. Accomplished at achieving highest per-day sales averages by upselling orders and suggesting additional accessories. Multitasks to provide individualized service to customers in demanding and high-volume settings.
Overview
7
7
years of professional experience
Work History
Parts and Propane Technician
Howdy RV
10.2020 - 09.2023
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
- Advised customers on substitution or modification of parts to replace original manufacturer parts.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Cleaned, tested and revamped propane cylinders
- Perform gas checks and complete appropriate paperwork
- Knowing safety rules when dealing with natural or propane gas.
- Being able to identify and solve problems with gas equipment.
Furniture Assembler
Del Hutson Designs
09.2018 - 03.2020
- Fastened parts together with bolts, screws, speed clips, rivets, glue or other fasteners according to blueprints and customer specifications.
- Used hand tools and production equipment to perform furniture assembly work and mastered blueprint reading to verify correct completion.
- Adhered to current health, safety and environmental policies and complied with quality and control standards for furniture assembly.
- Demonstrated manual dexterity and coordinated hand and finger movements to grasp, manipulate and assemble objects necessary to complete diverse furniture projects.
- Identified best strategy for sequencing furniture assembly to maximize number of products available.
- Worked with management to confirm inventory to assemble and completed required pre-assembly reporting.
- Deployed jigs, fixtures, soldering irons, crimping tools and small power tools and operated and tended to medium-duty machines.
- Applied sufficient torque with wrenches and ratcheting tools throughout entire workday.
- Collected designated assembly materials from bins, set up work stations per written instructions and inspected own work for accuracy and quality.
- Captured required information for each assembled item and entered data into mobile reporting tool for precise tracking.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Completed tasks on time to meet quality and safety standards.
- Followed safety protocols to maintain safe working environment.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Assembled parts correctly according to specifications, reducing quality issues.
- Monitored inventory, keeping necessary supplies on hand.
- Carried out preventative maintenance, keeping tools and machinery functional.
- Recognized and reported defective material and equipment to shift supervisor.
- Coordinated with other departments to complete projects within deadline.
Warehouse Associate
Tex-Co Resin Distribution
05.2016 - 08.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Consistently lifted materials weighing as much as [Number] pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Entered quantity received against purchase order in computer system.
- Operated box or straight trucks and cargo vans.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Education
High School Diploma -
North Forney High School
Forney, TexasSkills
- Administrative Support
- Customer Needs Acknowledgement
- Teamwork Skills
- Product Inventories
- Parts Ordering and Management
- Managing Parts
Timeline
Parts and Propane Technician
Howdy RV
10.2020 - 09.2023
Furniture Assembler
Del Hutson Designs
09.2018 - 03.2020
Warehouse Associate
Tex-Co Resin Distribution
05.2016 - 08.2018
High School Diploma -
North Forney High School
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