Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Wertz

Brooklyn,United States

Summary

Resourceful and accomplished entrepreneur with a proven track record of successfully owning and operating a business. Known for delivering outstanding customer service, building loyal client relationships, and managing all aspects of business operations with precision. Detail-oriented, highly organized, and now transitioning from business ownership to bring strong leadership, service excellence, and problem-solving skills to a new professional chapter.

Overview

10
10
years of professional experience

Work History

Education Center Owner/Director of Operations

Creative Kids Daycare and Preschool
Brooklyn, MI
03.2017 - Current
  • Managed daily operations and customer service interactions.
  • Developed marketing strategies to promote services and attract clients.
  • Handled financial transactions and maintained accurate records.
  • Developed curriculum that promotes social, emotional, and cognitive development for children.
  • Oversaw daily operations to ensure a safe and nurturing learning environment.
  • Managed staff recruitment, training, and performance evaluations for teaching personnel.
  • Collaborated with parents to address concerns and enhance family engagement initiatives.
  • Implemented health and safety protocols in compliance with regulatory standards.
  • Maintained records of student progress and communicated updates to families regularly.
  • Wrote newsletters and email to communicate monthly activity schedules to parents.
  • Oversaw the hiring of qualified staff members, including teachers and classroom aides.
  • Managed financial resources allocated for the preschool program, including budgeting, forecasting, and reporting activities.
  • Prepared monthly reports outlining the overall performance of the preschool program.
  • Performed various administrative tasks such as ordering supplies or equipment needed by faculty members or students.

Administrative Assistant

Onsted Community Schools
Onsted, MI
05.2015 - 03.2017
  • Supported team projects by tracking deadlines and ensuring timely deliverables.
  • Facilitated communication between departments to enhance workflow efficiency.
  • Handled incoming calls, directing inquiries to appropriate staff members promptly.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed daily operations and ensured compliance with state regulations and standards.
  • Coordinated parent communication and organized community engagement activities.
  • Analyzed curriculum effectiveness and made adjustments for improved student outcomes.
  • Oversaw budget preparation and resource allocation for program needs.
  • Facilitated professional development workshops to enhance staff skills and knowledge.

Education

High School Diploma -

Onsted High School
Onsted
05-2012

Skills

  • Communication skills
  • Customer service
  • Conflict resolution
  • Time management
  • Positive and professional
  • Excellent customer relations
  • Effective communication
  • Problem solving
  • Motivated self-starter

Timeline

Education Center Owner/Director of Operations

Creative Kids Daycare and Preschool
03.2017 - Current

Administrative Assistant

Onsted Community Schools
05.2015 - 03.2017

High School Diploma -

Onsted High School

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