Casey Wroe
Santa Clarita,CA
Summary
Ambitious and hardworking professional with a background as a licensed Hairdresser, now working as an Optician. Possesses extensive knowledge of customer care, beauty and wellness practices, and technical service delivery. Experienced in building client relationships, performing detailed consultations, and delivering high-quality results across both industries.
Overview
14
14
years of professional experience
Work History
Optician
Teagle Optomety
Valencia, CA
11.2021 - Current
- Certified in Cynosure TempSure technology and delivered treatments to multiple patients with a focus on safety and efficacy
- Assisted customers in selecting eyewear, providing personalized recommendations based on individual needs.
- Managed inventory of optical products, maintaining optimal stock levels and organization within display areas.
- Collaborated with optometrists to ensure seamless patient care and effective communication of examination results.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
Hair Cutting Specialist
Great Clips
Valencia, CA
07.2019 - Current
- Consistently provided exceptional service and attention to clients.
- Specialized in Hair cuts
- Fostered clean and sanitary work environment to protect customers and staff from infection..
- Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
- Monitored client satisfaction to maintain company standard and stay in positive ratings.
- Backed up reception desk by answering phones and processing payments.
Stylist
Santa Clarita, CA
10.2012 - 05.2016
- I was a Senior Hair stylist at JCPenney for almost 5 years.
- I Worked with men, women, and children.
- Cut, colored and styled clients' hair with precision and expertise.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products.
- Cleaned, maintained and sterilized tools.
- Completed safety training and certifications.
- Advised customers on proper treatment of dry and damaged hair.
- Assessed customer needs and gave advice about hair style and color options.
- Sold and promoted hair care products and cosmetics.
- Updated customer information records to track services provided.
- Educated clients about products and self-maintenance for healthy hair.
- Counted and documented opening and closing cash amounts daily.
- Cleaned and maintained the entire salon.
- Resolved guest complaints in a timely, efficient manner.
- Consistently received positive performance reviews from guests.
- Distributed business cards outside of the salon to generate new business.
- Permed, relaxed and bleached hair.
- Used various hair cutting tools including scissors, trimmers, clippers, razors and brushes.
- Offered wet styling, thermal styling, permanent waving and hair relaxing services.
- Educated customers on product uses and benefits.
Education
Aveda Institute
Los Angeles, CA2011
High School Diploma - Cosmetology
Canyon High School
Santa Clarita, CA2009
Skills
- California Licensed Cosmetologist
- Advanced communication skills
- Highly motivated self-starter
- Networking expertise
Timeline
Optician
Teagle Optomety
11.2021 - Current
Hair Cutting Specialist
Great Clips
07.2019 - Current
Stylist
10.2012 - 05.2016
Aveda Institute
High School Diploma - Cosmetology
Canyon High School