Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Lynne Boutilier

Deltona,FL

Summary

Expert Contract Administrator with years of experience and extensive knowledge in contract processing. Specializing in teamwork and prompt work management, I operate efficiently in a fast-paced environment to ensure the best outcomes. Highly organized and a team player, I collaborate effectively with all departments to streamline deal processing.

Overview

17
17
years of professional experience

Work History

Contracts Coordinator

Hilton Grand Vacations
Daytona Beach, FL
12.2015 - Current
  • Process, review, and update contracts to ensure compliance with legal requirements.
  • Verify data entry through HGV/Diamond software and program systems, reviewing documents.
  • Process and handle rescission/cancellation, as needed
  • Acquire credit card authorizations, retrieve credit reports for all sales.
  • Generate closing reports and financial closing sheets.
  • Skillfully developed knowledge on contract operations and procedures.
  • Complete prescribed activities daily, as noted on opening and closing checklists.
  • Be proactive and intuitive to the needs of the contract department, and provide assistance to the team members as needed.
  • Work closely and maintain a professional relationship with the Quality Assurance department to acquire necessary documentation to complete contract files in a timely manner.

Sales Gallery Coordinator

Hilton Grand Vacations
Daytona Beach, FL
12.2010 - 12.2015
  • Track daily attendance and training attendance.
  • Set and update the various Sales Executive Rotations daily, and any specialty rotations on the effective dates.
  • Check in guests and owners for their sales presentation, and assign appropriate Sales Executives with accurate codes.
  • Answer all phone calls and direct them to the appropriate employee or department.
  • Take inventory and stock all kitchen supplies, including but not limited to: food, coffee, juice, paper goods/cleaning supplies, and soda.
  • Coordinate with the transportation team to pick up and drop off details for our guests and owners coming to and from the presentations.

Front Desk Receptionist

Hilton Grand Vacations
Daytona Beach, FL
12.2007 - 12.2010
  • Greeted customers warmly and made them feel welcome.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.

Education

High School Diploma -

Ec Goodwin
New Britain, CT
08-2002

Skills

  • Document Control
  • Proposal Preparation
  • Relationships and rapport
  • Telephone Etiquette
  • Dispute Resolution

Timeline

Contracts Coordinator

Hilton Grand Vacations
12.2015 - Current

Sales Gallery Coordinator

Hilton Grand Vacations
12.2010 - 12.2015

Front Desk Receptionist

Hilton Grand Vacations
12.2007 - 12.2010

High School Diploma -

Ec Goodwin

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Casey Lynne Boutilier