Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Casey Dean Smith

Casey Dean Smith

Chattanooga,USA

Summary

Experienced with managing all aspects of business operations, including customer relations, financial oversight and strategic planning/growth. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Owner/Operator

The Ridge & The Root
04.2020 - Current
  • Company Overview: The Ridge & The Root is a custom furniture company based out of Chattanooga, TN. We were born from the doldrums of 2020, with a dream to create pieces that would bring some warmth into peoples homes. Since it's inception, The Ridge & The Root has built furniture that now resides in homes across the United States from Portland, Oregon all the way to Portland, Maine. Our unique style is inspired by the nature that surrounds us, in an effort to bring that vibrancy of life into our customers homes. Our high quality furniture is crafted with traditional joinery, modern techniques, and built to last a lifetime.


Roles/resposibilities within the ecompany:


  • Managed daily operations, ensuring efficient workflow and high-quality service delivery.
  • Developed and implemented strategic marketing initiatives to enhance brand visibility and customer engagement.
  • Oversaw financial management, including budgeting, forecasting, and expense tracking for improved profitability.
  • Streamlined inventory management processes to optimize stock levels and reduce waste effectively.
  • Established quality control measures to maintain product standards and enhance customer satisfaction consistently.
  • Negotiated contracts with suppliers to secure favorable terms and ensure timely delivery of goods.
  • Analyzed market trends to identify opportunities for growth and expansion within the community sector.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.

Musician

Self Employed
03.2015 - Current

I have spent the better part of my life playing music in venues throughout the southeast. It has been a tremendous medium not only for creativity, but for developing the skills required to build report with a group of people.



Roles/responsibilities within this job have included:


  • Enhanced audience experience by incorporating innovative musical arrangements and techniques.
  • Increased fan base through engaging social media content, connecting with music enthusiasts worldwide.
  • Secured consistent gig opportunities through effective networking with venue owners and event organizers.
  • Taught private music lessons, adapting tuition to ages and skill levels.
  • Composed and arranged original music for various genres, enhancing artistic expression and audience engagement.

Handyman

Pronto Home Repairs
10.2018 - 10.2019
  • Company Overview: Pronto Home Repairs is a home improvement/repair company based out of Atlanta Ga.


Roles/responsibilities within the company:


  • Performed general maintenance tasks, including plumbing, electrical work, and carpentry repairs.
  • Collaborated with clients to assess needs and develop tailored repair solutions.
  • Streamlined workflow processes by implementing best practices in home repairs and maintenance tasks.
  • Conducted thorough inspections of properties to identify areas requiring repairs or renovations.
  • Managed inventory of tools and materials, ensuring availability for timely project completion.
  • Facilitated client communications to provide updates on repair progress and address concerns promptly.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.

Maintenance Technician

MAA-The Paddock Club
07.2017 - 03.2018
  • Company Overview: MAA is a nation wide real estate development and management company recognized on both the New York Stock Exhange and S&P 500.
  • As an apartment maintenance technician, my responsibility is the proper functioning of each individual apartment in the complex. My day to day tasks span work orders in the field of HVAC, carpentry, electrical, and plumbing. Carpentry jobs often include the rebuild or entirely new construction of cabinets, vanities, and shelving.

Assembly Worker

S&S Technical
02.2017 - 07.2017
  • Company Overview: S&S Technical serves as a one stop shop for all of your skid solutions, including engineering, fabrication and automation. Skids transport and measure any and all fluid or gas mediums for a variety of different industries.
  • My job description is to collect a design from our engineering staff and essentially bring that design into fruition from raw materials to it's final preparation for shipping. Skills acquired include analyzing and interpreting CAD design, P&ID sheets, working with hand tools, power tools and heavy machinery (overhead crane, forklift, scissor lift), machining hardware, light TIG welding, light electric, light carpentry, and many other on the job skills required for each individual job. The demand is to stay focused, organized, malleable, work well with others, communicate plans and vocalize any modifications beneficial to the assembly process, and always be aware of your surroundings for both safety reasons and to execute your duties efficiently.

Shop Assistant

Smith Custom Designs
02.2017 - 07.2017
  • Company Overview: Smith Custom Designs is a custom furniture LLC based out of Atlanta Georgia. They provide design and fabrication for an entire range of handmade furniture.
  • During my time in Atlanta, I helped my brother with orders received for his company, Smith Custom Designs. As shop assistant, I help bring designs into fruition, including some projects of my own. I work with hand and power tools including miter saw, circular saw, reciprocating saw, band saw, router, jointer, plane, circular sander, belt sander, drill press, grinder.. I have free range to design my own pieces of furniture and am always eager to push my limits and learn more.

Bartender/Co-Manager

On The Rocks Bartending
01.2011 - 01.2017
  • As mobile bartending service, we are constantly arriving to new sites to assess the restrictions/constraints of the physical space and requests of the client. Duties include: Taking drink orders, monitoring inventory, keeping work area clean and organized, assessing patrons behavior and serving drinks accordingly/taking proper action, handling disputes, and seeing to overall satisfaction of the customer. Bartenders are also hired out to the Champions Club at Doak Campbell Stadium where we work in high volume fast paced situations.

Tour Guide

G Adventures
05.2016 - 09.2016
  • Company Overview: This Award Winning travel company is headquartered in Toronto with U.S. offices in San Francisco and New York.
  • During this job, I led trips of 2-3 weeks in length, across the United States and into parts of Canada. Groups consisted of an average 23 passengers from all around the world, seeking to explore our great land and encounter individuals from all walks of life. I drove a 25 passenger bus with trailer through major cities and National Parks while providing the clients with insight on the history and current state of affairs in these places. Upon arrival, we helped set camp, cook food, debrief the group on the itinerary for the next day. Skills required for this job included public speaking, budgeting, critical thinking, adapting to new environments/situations, working on minimal sleep, navigation, teamwork under stressful situations, working with individuals specific wants and needs while keeping the well being of the group in mind, and more. I traveled across the entire U.S. and met people from all over the world.

Maintenance Technician

Phoenix South Management
03.2013 - 03.2014
  • Attending to major and minor repairs in tenants rooms. Filing and completing work orders. Some duties included: Demolition of sections of foreclosed homes bought by company, construction of fences/driveways, drywall repair, bathroom repair, minor plumbing, and minor electrical.

Afterschool/Summer Camp Counselor

Killearn Lakes Elementary School
01.2012 - 03.2013
  • Monitoring children(ages 6-12) in both school and off campus settings. Ensuring the overall well being and safety of all children. Planning fun activities for various age groups and encouraging participation from all. Taking children on field trips to surrounding areas and keeping tabs on them in crowded situations. Constructing itineraries to keep the children's interest stimulated and being attentive of changes in behavior. Handling situations ranging from injury/sickness to personal quarrels and internal conflicts.

Salesman

Cutco
04.2011 - 01.2012
  • Making efforts to gain new clientele through multiple means. Visiting customers houses to display products. Recording sales/filling order forms. Checking in with clients to assess satisfaction with product, take new orders and address any concerns.

Smoothie Chef

Tropical Smoothie
02.2010 - 04.2011
  • Making smoothies to customer satisfaction (also catering to specific dietary and personal requests). Relaying any pertinent information to management, including ideas for increased efficiency. Maintaining cleanliness of work area.

Line Worker

Super Suds
01.2006 - 02.2010
  • Working in all types of weather for extended periods of time without break (100+ days during "bug season" and working in the back prepping cars for wash during winter). Washing/detailing vehicles. Greeting customers. Seeing customers off of the lot. Maintenance of company grounds.

Education

Bachelor's - Psychology

Florida State University
Tallahassee, FL
12.2013

B.S. - Environmental Studies

Florida State University
Tallahassee, FL
12.2013

Skills

  • Client relationship management
  • Performance analysis
  • Cashflow management
  • Documentation and reporting
  • Payroll processing
  • Human resources
  • Relationship management
  • Strategic planning
  • Operations oversight
  • Business planning
  • Sales negotiation
  • Personnel management
  • Financial planning
  • Strong work ethic
  • Decision-making
  • Customer-oriented

Certification

  • CPR
  • Seller/Server
  • HVAC Type III
  • Leave No Trace

Timeline

Owner/Operator

The Ridge & The Root
04.2020 - Current

Handyman

Pronto Home Repairs
10.2018 - 10.2019

Maintenance Technician

MAA-The Paddock Club
07.2017 - 03.2018

Assembly Worker

S&S Technical
02.2017 - 07.2017

Shop Assistant

Smith Custom Designs
02.2017 - 07.2017

Tour Guide

G Adventures
05.2016 - 09.2016

Musician

Self Employed
03.2015 - Current

Maintenance Technician

Phoenix South Management
03.2013 - 03.2014

Afterschool/Summer Camp Counselor

Killearn Lakes Elementary School
01.2012 - 03.2013

Salesman

Cutco
04.2011 - 01.2012

Bartender/Co-Manager

On The Rocks Bartending
01.2011 - 01.2017

Smoothie Chef

Tropical Smoothie
02.2010 - 04.2011

Line Worker

Super Suds
01.2006 - 02.2010

B.S. - Environmental Studies

Florida State University

Bachelor's - Psychology

Florida State University