Casey J. Young
Savoy,IL
Summary
Potential employee with previous experience prepared for a role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
8
8
years of professional experience
Work History
Line & Prep Cook
Pekara Bakery & Bistro
811 W. Springfield Ave, Champaign, IL 61820
10.2023 - Current
- Prepared ingredients by chopping, slicing, and dicing to ensure efficiency in meal preparation.
- Maintained cleanliness and organization of kitchen workspace to adhere to safety and sanitation standards.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Contributed to food sale production by cooking, assembling dishes quickly, and accurately for timely delivery.
- Monitored cooking times and temperatures to ensure optimal flavor profiles and food safety compliance.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Barista
Starbucks
2702 N. Prospect Ave, Champaign, IL 61822
04.2021 - 10.2023
- Prepared and served a variety of coffee beverages, ensuring high-quality standards.
- Operated espresso machines and brewing equipment to produce consistent drinks.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new baristas on beverage preparation techniques and customer service protocols.
- Engaged with customers to provide exceptional service and address inquiries promptly.
- Collaborated with team members to ensure efficient workflow during peak hours.
Server & Hostess
Urbana Country Club
100 E. Country Club Rd, Urbana, IL 61801
08.2017 - 04.2021
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Greeted and seated guests, ensuring optimal dining experience and customer satisfaction.
- Collaborated with kitchen staff to streamline order delivery and enhance service efficiency.
- Managed multiple tables simultaneously, demonstrating excellent time management and multitasking skills.
- Resolved guest complaints promptly, fostering customer satisfaction and loyalty through effective communication.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed reservation systems to streamline guest flow and reduce wait times.
Education
Bachelor of Science - Advertising
University of Illinois At Urbana-Champaign
Champaign, IL05-2024
Minor - Public Relations
University of Illinois At Urbana-Champaign
Champaign, IL05-2024
Minor - Psychology
University of Illinois At Urbana-Champaign
Champaign, IL05-2024
Associate of Arts - Psychology
Parkland College
Champaign, IL12-2020
Skills
- Customer service
- Cleaning and organization
- Teamwork and collaboration
- Attention to detail
- Efficient multitasking
- Time management
- Following instructions
- Dependable and reliable
Timeline
Line & Prep Cook
Pekara Bakery & Bistro
10.2023 - Current
Barista
Starbucks
04.2021 - 10.2023
Server & Hostess
Urbana Country Club
08.2017 - 04.2021
Bachelor of Science - Advertising
University of Illinois At Urbana-Champaign
Minor - Public Relations
University of Illinois At Urbana-Champaign
Minor - Psychology
University of Illinois At Urbana-Champaign
Associate of Arts - Psychology
Parkland College