Casey Marie Bonner
Houston,TX
Summary
Seeking an opportunity that will allow for the use of interpersonal, organizational, administrative, and problem-solving skills in a position that allows for making a difference in the lives of others.
Dedicated, hardworking, and committed to becoming a dependable and valuable team member. Able to effectively self-manage during independent projects, as well as collaborate in a team setting.
Overview
5
5
years of professional experience
Work History
Public Safety Officer
Lone Star College Police Department
03.2020 - 01.2024
- Providing assistance to all students, faculty, and visitors, and responding to calls with officers for first aid and medical assists
- Patrolling campus grounds and buildings, checking doors, windows, and gates
- Working within clearly defined standard operating procedures and adhering to quality guidelines
- Working under moderate degrees of supervision
- Responsible for other related duties as assigned
- Working under pressure and remaining calm in emergency situations
- Helping to provide a safe and secure environment where education can thrive.
Cashier Front End Clerk
Kroger Marketplace
06.2019 - 03.2020
- Greeting and assisting customers with their purchases.
- Creating meaningful working relationships with fellow employees.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card and check transactions to complete customer purchases.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet wide range of customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Built relationships with customers to encourage repeat business.
- Assisted in Kroger's mission to Feed the human spirit.
Magic Maker, Sales Associate and Cashier
Lolli and Pops
10.2018 - 05.2019
- Welcoming customers to store and assisting with their product selection.
- Touring customers through store and answering their questions.
- Assisting customers with their purchases, including packaging gifts.
- Helping to refill and restock display cases and candy bins
- Inventoried supply stock for floor and storage.
- Packaged orders for truffle/marzipan display case.
- Sampled and solicited candy for customers to taste.
- Managed customer relations through communication and helpful interactions.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Organized and coordinated scheduled birthday parties and events.
- Worked varied hours to meet seasonal and business needs.
- Trained and mentored junior staff on customer service strategies and techniques.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelors of Criminal Justice -
Sam Houston State University
Huntsville, TX05.2023
Associate of Arts -
Lone Star College
Houston, TX12.2019
Skills
- Proficient in Microsoft Word, Outlook, Power Point
- Experience working with students, children, and animals
- Critical thinking
- Active listening
- Leadership and teamwork
- Interpersonal skills
- Problem-solving
- Communication skills
- First aid
- Tutoring
- Community service
- Counseling
Activities
- Sam Houston State University: Graduated Summa Cum Laude
- Lone Star College’s Dean’s List: Fall 2017, Spring 2018, Fall 2018, Spring 2019, Fall 2019
- College Tutoring group with classmates
- Active listening and counseling to friends and family
- Phi Theta Kappa Honor Society Member since 2018
- Pet sitting and animal care
- Volunteer at church, working with Kindergarteners in music, crafts, everyday play, and overall care
- Volunteer at church, going on numerous mission trips to assist in community projects such as food pantries, homeless shelters, etc.
- Volunteer at church, helping the community during the Tax Day Floods and Hurricane Harvey to mud out homes and clean up homes after widespread flooding
References
Available upon request
Hobbies
- Writing
- Singing
- Video games
- Digital art
- Reading
- Painting (pottery)
- Watching tv
- Volunteering
- Doing puzzles
- Playing with my dogs
- Spending time with friends and family
Timeline
Public Safety Officer
Lone Star College Police Department
03.2020 - 01.2024
Cashier Front End Clerk
Kroger Marketplace
06.2019 - 03.2020
Magic Maker, Sales Associate and Cashier
Lolli and Pops
10.2018 - 05.2019
Bachelors of Criminal Justice -
Sam Houston State University
Associate of Arts -
Lone Star College
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